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Balgores Wickford

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Balgores Wickford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

Excellent service

review by Edna whiskin

2.00 /5

Totally useless-Go elsewhere!!!!

review by james north

1.00 /5

Unprofessional - I called for information on a newly marketed property. The female that I spoke to took my details and said it would be sent in the next few days. Nothing came. Then saw thr property had made it to the website. Rang the office, and male agent had no idea about my enquiry and my details were not registered. Agent not really proactive; really got the feeling he was not interested.

review by Samantha Cady

Reply from agent

Hi Samantha, I understand a member of the team has been in touch and we will keep you updated with any future properties that meet your requirements. Thank you

1.00 /5

Salesman phones me up 6 months after a consultation (where we came to the conclusion that we are not ready to sell and will get in contact if when we are ready). First thing he says is "I need houses are you selling" bit rude and so was the tone of his voice, was clear he was just after commission. Won't be going with Balgores after this interaction.

review by Jamie Bowers

Reply from agent

Hi Jamie, I am sorry to hear about the experience you've had. Your feedback is important to us. This isn't common practice at Balgores and we do not ignore reviews like this, making sure we learn from them to improve on what we offer our customers in the future.

1.00 /5

Only 4 weeks into buying a house marketed by Balgores and if moving house wasn't stressful enough having to deal with Balgores constant pressure selling tactics and miscommunications really doesn't help. Having already explained I was awaiting NatWest to get back to me and that it takes 5 to 10 working days, I was called 3 times in 3 days and asked 'what I was going to do about the bank holidays?' (to hurry this up) and then told the house I was buying was being put back on the market as a result.. Maybe if you sell with them you get the A* treatment. Buying so far hasn't been a pleasant experience. Let's hope things improve for all parties sake..

review by ian Davies

1.00 /5

Hard work

review by Karen Bowles

Reply from agent

Dear Karen, its disappointing to receive a 1 star rating from you. I understand you dealt with our survey department on a private matter and assume you were disappointed with the service you received. Please feel free to contact us if there is anything further you would like to discuss.

1.00 /5

Do not use these people as they are not truthful with you as i asked the question weather the property i was selling could be used for putting two properties on the land. I was told NO i was 5ft two short on the width. As Rona didn't get many applications, i moved to another estate agent and they sold it for me. NOW i see the plans have been passed to put TWO properties on the land. SO DON'T TRUST RONA. Rona did reply to my posting but did NOT answer the review i posted. I WILL SAY AGAIN I ASK THE AGENT IF I COULD SELL MY PROPERTY FOR BUILDING AND PUT TWO PROPERTIES ON IT AND HE SAID NO AS IT WAS NOT WIDE ENOUGH. THERE WAS NO MENTION OF PLANNING AT THE TIME.NegativeQuality

review by steve williams

Reply from agent

Dear Mr Williams. We are sorry to hear that you were unhappy with our service. Unfortunately, we can only provide a valuation based on the current dwelling and at that time, there was no planning permission in place for two properties. As discussed at the time, only Basildon Planning department can pass plans subject to a planning application and until someone either submits a pre-application or indeed a full application for more than one dwelling, it is impossible for an agent to determine whether or not a scheme is viable. To our knowledge, no planning application was present at the time of the valuation.