Worst Courier out there - Product Care is beyond unprofessional. Have a Tumble Dryer ordered via Costco that they are supposed to be delivering. First attempt the driver couldn't be bothered finding my house and didn't phone ahead of time. Rebooked after a lot of back and fourth with their customer service team. As with many of the reviews below have stated, this time they didn't even bother putting it on the van. That's two days of holidays wasted waiting in. The customer service team do not call you back. You have to chase to get any answer. I was told today they were going to find out what happened to my order and phone back. Waited 4 hours and no reply, so called them myself only for the customer service advisor to now tell me they'd launched an investigation and it would take 48 hours. I had to phone to find that out. When I asked to speak to a manager the customer service advisor told me "I can escalate it all I want, it will still take 48 hours". He did escalate it apparently, but I suspect that's going to be as useful as a wet paper bag. Avoid this company at all costs if you have an order they are couriering.
Webbers Estate Agents Barnstaple
39-41 Boutport Street, Barnstaple, Devon, EX31 1SA, UK, EX31
About Webbers Estate Agents Barnstaple
Webbers Barnstaple, located in the heart of Barnstaple, North Devon, serves as a central hub for property expertise. Our friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, we cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides extensive property listings, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.
Website: https://www.webbers.co.uk/offices/estate-and-letting-agents-in-barnstaple-north-devon/
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