I wish I could give 0 stars. I ordered a fridge-freezer to be delivered. Took the day off work for it, and had my old fridge collected in the morning. I had a time slot from 8:47 - 11:47, gets to 1pm and because the driver was running behind schedule he made no attempt to deliver my product. He claims he "tried to contact me" which in reality was him phoning me and hanging up within a second. I was on my phone, saw the call come up, went to answer and he'd already hung up. That's not an attempt to contact me, that's making sure he has a log of trying to call when he really didn't. He didn't buzz my flat either. He also claimed there was no where to park even though just 20 minutes beforehand I had a van parked outside to take away my old fridge. I called the company who went on to say I would have to re-book for in A WEEK. I had my old fridge taken away already, the driver decided not to do his job, and I'm expected to happily wait a week without a fridge? They also wanted me to somehow change the roads and create a designated parking space, so I'd most likely have the same experience the next attempt with the driver claiming there's no where to park again. There is, it's just street parking, which the other company had no problem with. No thank you. Cancelled and got one same-day with Currys instead. It's a shame as I like to use Argos for big appliances, but I'm not risking using this company ever again. Even the people on the phone just kept repeating the same scripted lines with 0 care for how I'd been messed around. At the very least the driver should've come back later in the day, or the next day. To be asked to wait a week and probably experience the same thing again is disgraceful. Given the amount of reviews saying similar things I have no idea how this company is still in business. Absolutely shameful.