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Newton Fallowell - Ashby De La Zouch

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Newton Fallowell - Ashby De La Zouch

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

review by Tom Reeves

Reply from agent

Thanks Tom :)

4.00 /5

I was very happy with the service provided by the staff, especially Sarah, at the ashby office. The sale of my property was professionally handled. However I felt that my property was greatly undervalued so I was eager to put a more realistic price on it. The staff were happy to go with this. The happy ending is that I got my full asking price.

review by Kathleen Moore

Reply from agent

Thanks Kathleen for the great review. I hope you settle well into your new home when the time comes. Take care, Charlotte, Sarah & all the team.

4.00 /5

It did take NF well over six months to sell our property, but in their defence, it was a bit of a unique property, not your bulk standard semi on an estate, and we had to drop our price by more than £10,000 which was a bit more than we expected. The staff there are very friendly, although occasionally I felt that information wasn't always promptly passed on and I had to keep asking what was happening. There was one occasion when NF failed to turn up for a viewing which they had arranged, which was rather annoying. But overall, I know that they did work hard in getting our property sold.

review by David Ashworth

Reply from agent

Thanks so much David, we got there in the end, after being on the market for such a long time, and with your previous agent being unsuccessful im glad the end result was a positive one! Who would of thought after all that time we had two people fighting over your property! I wish you all the best in the future and if you are ever passing do pop in and say hello! Charlotte & The team at Ashby.

4.00 /5

Sold after a few months, after 3 years trying to sell. Some of it's luck but the team is very committed and good communicators and recognised I'd had a horrible time up to then. Helped me accept a very low price! Don't recommend the conveyancers they are linked with - they made the last few weeks painful. Go somewhere else for that.

review by Sophie Carabine

4.00 /5

review by Marcel Butterfield

4.00 /5

Only collected keys from them. Helpful and friendly.

review by Dale Dorricott

3.00 /5

review by Cal Desmond-Pearson (The Social Hermit)

3.00 /5

The sale took 10 months. The house went on sale (three times), and each time, we received an offer within a couple of weeks. After each offer, NF seemed to go into reactive mode rather being proactive. It seemed that we had to phone before NF would check on any progress. On the third occasion, when we had started to get a second agent involved, an offer appeared within a week, we started to get regular feedback, and the sale was complete within 7 weeks.

review by Rod Instrall

Reply from agent

Hi Rod, I’m sorry to see the 3* review. Your property sale did take a long time to complete, and I know this is frustrating. Unfortunately the chain was longer than we were originally told, and the Agents at the bottom were not forthcoming with providing us with sufficient updates to relay back to yourself, we unfortunately could only tell you what we were being told. When the purchasers decided to withdraw from the purchase we were equally as frustrated as you were. Luckily we sold the property again very quickly and this time we had an excellent buyer who was proactive in wanting to complete ASAP. I know it was a long journey for you and unfortunately some cases do take longer than others, thankfully we got the end result everyone wanted and completed at a much higher price than the original offer. Thank you for your patience and the team wish you all the best in the future.

1.00 /5

review by Karen Buck

1.00 /5

Never got back to us about a viewing request through the website and then found Sold STC on website. Still not showing on the board at three property though. Poor.

review by Richard Blunden

Reply from agent

Good afternoon Mr Blunden, I'm sorry to see your 1* review for a property that you wanted to view now being sold STC. I've tried to find your request which could has obviously slipped through the emails, but cannot find you logged anywhere on the system or on our emails. If you would like to email us directly at ashby@newtonfallowell.co.uk we can look into the matter further for you. Whilst the property is clearly now SSTC we always endeavour to get back to our clients out of curtesy when a property is no longer available. I'm sorry in this instance that you haven't been contacted, as you are probably aware the market is moving extremely quickly at the moment so if you would like to contact us we would be more than happy to add you to the mailing list so you get intimidate notifications when a property comes to the market in future. I'm sure you wouldn't feel the need to rate us 1* if you called and chatted with our friendly team. Many thanks