Thank you for your review Vicky, whilst we are pleased to read your positive feedback about our Carnforth team, we are sorry our Kendal team failed to deliver the same experience. We apologise that we were unable to facilitate your same day viewing request but would be more than happy to help you find your new home in the future. With exceptionally high demand for rented properties, our viewing appointments, especially at the weekend, often reach capacity very quickly. However, if you would like to get back in touch we can certainly arrange a suitable viewing time for any properties which match your requirements. Kind regards, Hackney & Leigh