Poor services,unprofessional,i book a property,i pay deposit and after 1 month i have no answer from u guys after 4 calls i been to agency and they said that property is gone,i book another one and was same. Really unprofessional. How u can tell me to pay deposit to book a house and after that u don't have time for me to let me know that was gone?

"Almost a year after I left my ..."

Almost a year after I left my property with Belvoir and I'm still having issues, avoid at all costs unless you would like to be robbed blind and attempt to deal with agents for months who no longer work for the company

Almost a year after I left my

Almost a year after I left my property with Belvoir and I'm still having issues, avoid at all costs unless you would like to be robbed blind and attempt to deal with agents for months who no longer work for the company

Awful treatment from Belvoir. Belvoir are charging multiple parties holding fees for the same rental properties at the same time which goes against the Tenancy Rights Act. We were the first party to pay a holding fee and without taking us through any of the vetting process we had our holding fee refunded the next morning and we were told the landlord went with the other couple who had also paid a holding fee. We were told it’s normal practice to take multiple holding fees for the same property (it isn’t). I spoke to the director Phil who was dismissive, rude, and argumentative when I questioned him about what is going on. I will be reporting to trading standard.

Absolutely disgusting, vile

Absolutely disgusting, vile human beings if you are a tenant My rental experience in that ludgershall good for nothing property cost me more that over £400 deductions, it caused a mental health breakdown infront of my son, not that they cared more concerned about cashing the little profit they got from owners at my expense. Thankfully i will never have to rent again. They forget which hand feeds them, i hope that branch get closed, if not covid challenges let it be through complaints!!

"Absolutely disgusting, vile..."

Absolutely disgusting, vile human beings if you are a tenant My rental experience in that ludgershall good for nothing property cost me more that over £400 deductions, it caused a mental health breakdown infront of my son, not that they cared more concerned about cashing the little profit they got from owners at my expense. Thankfully i will never have to rent again. They forget which hand feeds them, i hope that branch get closed, if not covid challenges let it be through complaints!!

I am still wondering what was wrong with us as they never got back to us all the time we placed a query via your market neither zoopla or directly. First I thought that it was the way decided to deal with quesier during lock down, then , there was a huge difference between how this agency dealt with us and the one in Basingstoke. We could not arrange any house view with this agency even if we sent a couple of emails. With the Basingstoke one, for example, they called back, they book appointment and they gave us suggestion. Simply they did not get back to us, or they disappeared at the second email sent. I have no clue what was going on. Then we gave up. I am still wondering..NegativeResponsiveness, Professionalism

Terrible experience with Belvoir - avoid if possible! My partner & I were planning on relocating to the area, and had a viewing booked - which was a 3 hour round trip and we took a day off of work to go and view the property. After waiting 10 minutes at the property, we called the branch to which a rude member of staff told us they had emailed, text, called and left a voicemail to cancel the viewing. - We "conveniently" didn't receive these forms of communications, despite us never having issues receiving their calls, texts or emails. Unprofessional all round.

Inept, ignorant Tried to arrange a viewing for a property... emails, phone calls, voicemails - complete lack of response over the course of a few weeks. Clearly, these omissions were a sign you didn't want comissions. Although one centrally-located representative did make an effort, the Andover office clearly didn't feel like raising their game to her level. If you'd have actually bothered to even respond to one of my communications, that would have been the professional thing to do wouldn't it? I wouldn't be here posting the facts of the matter, now would I? Your website tagline reads "Property professionals for more than 20 years" Yeah, I get it, it's the lockdown, people are working from home, things are very different - adapt, deal with it and live up to your claim of being professionals.