Absolutely shocking service. Needed a valuation on a 4 bed house, 3 bed and a 1 bedroom house. After 2 weeks I called to say I had not received any news on the valuation , told they had my email spelt wrong and would resend the valuations once again. No joy I called Belvoir only to speak with Andrew himself who first said he needed more time ? Then we hit the nail on the head when he said he hadn't done anything about it as yet followed by " I forgot I'm only being honest " He also insulted me by saying he was a busy man with paying customers which come first. I then reminded him where paying customers first start with a partnership to which he then tried to blag...obviously lost my custom.

Would strongly encourage anyone considering to look elsewhere for rental and letting services. Wholly unreliable, often completely unavailable and have a history of utter negligence, causing deterioration in tenant relationships. Only selected one star as zero wasn't available

Terrible communication from this company and don’t pay invoices on time! DO NOT USE

Wanted to buy flat with Belvoir although I offered more than others They haven’t accepted my offer very dissatisfied with service…..

If i could give 0 I will. Very unprofessional staff and with no respect to tenants. Stay away unprofessional letting agent .

If i could give 0 I will. Very unprofessional staff and with no respect to tenants. Stay away unprofessional letting agent .

What I would have liked was complete honesty about the state of my property. There was no mention of the damaged roof causing flooding into my bathroom. The damp was painted over, instructed by belvoir. The water leaked into an illegal double socket behind the washing machine. I only found this out when my electrics tripped. The wall is so damp, it's crumbled. Not sure how this was missed by the surveyor. There are so many issue's that I would not have bought the property. I took down my original review about the leaking woodburner when I was offered support by belvoir. Once removed, they declined the support. This review is staying

constantly being messed around with cancelled viewings

Avoid at all costs. Illegally rented me a property and they didn't notice till I had been in the property for over a year and looked through the documents I had been provided. Have since left the property due to multiple issues with pests linked closely to the lack of damp proofing on the ground floor flat. Even now I'm not there anymore I am still receiving very rude emails! Completely appalled by the service given and the lack of knowledge surrounding the laws for lettings. I had to seek legal advice as well as speaking to directors of other agency's and all told me what they were doing and the threats of a s21 were illegal, belvoir told me both the legal advisor and directors of other companies were all lying. As an ex lettings administrator have never seen a company work so poorly. Any potential tenants or landlords should avoid at all costs!