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Martin & Co Abingdon & Didcot

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

Hi, I have searched our database & I'm afraid I cant link you to any of our properties. I don't believe your feedback refers to my office, but If you would like to call me to discuss, please feel free to do so. Kind wishes, Sharon Self - Director

1.00 /5
Reply from agent

Hi, I would like to get in touch to help & understand what happened, as I have searched our database & I'm afraid I cant link you to any of our properties. If you would like to call me to discuss, please feel free to do so. Kind wishes, Sharon Self - Director

1.00 /5
Reply from agent

Hi, I would like to get in touch to help & understand what happened, as I have searched our database & I'm afraid I cant link you to any of our properties. If you would like to call me to discuss, please feel free to do so. Kind wishes, Sharon Self - Director

1.00 /5

Worst estate agent in oxford

Reply from agent

Hi, I would like to get in touch to help & understand what happened, as I have searched our database & I'm afraid I cant link you to any of our properties. If you would like to call me to discuss, please feel free to do so. Kind wishes, Sharon Self - Director

1.00 /5

Uncommunicative, unhelpful, rude and incompetant

Reply from agent

Hi, I would like to get in touch to help & understand what happened, as I have searched our database & I'm afraid I cant link you to any of our properties. If you would like to call me to discuss, please feel free to do so. Kind wishes, Sharon Self - Director

1.00 /5

don't trust them

Reply from agent

Hi, I would like to get in touch to help & understand what happened, as you have not left us full written feedback. I have searched our database & I'm afraid I cant link you to any of our properties. If you would like to call me to discuss, please feel free to do so. Kind wishes, Sharon Self - Director

1.00 /5

SHOCKING! Worst Estate Agent I've ever dealt with. Didcot office is always shut too! Can't even give 1 star.

Reply from agent

Both our offices are manned by staff & telephone. Unfortunately sometimes due to busy appointments & staff annual leave there may be a very odd occassion the office will be closed for a very short period. We have also just recruited a new team member to be based in our Didcot Office, who will be joining us soon. Samantha, please call and ask to talk to Kelly, she will be more than pleased to help you or anyone else looking at buying a property. If she is not available, Donna should be able to help you. I think you have been very harsh in your review, everyone on both offices work extreamly hard and would always do their best to help you. We have 10 staff working full & part time, between 2 offices, so its very unusual for you to find us unabke to help you. We look forward to talking to you again in the near future. Sharon Self - Director

1.00 /5

I can't even give this company 1 star. The worst Estate Agent i have ever dealt with. The staff are rude and the when i had a issue i asked to speak with the director who deliberately avoided my call more than once and got one of her staff to tell me, i needed to email her. Which i did and never got a reply. The customer service level is abysmal and the business is run very poorly. End up always speaking to different people as the same person is never available twice or left the company and when you do need to speak with someone in person the office is shut! Especially the one in Didcot - says ' Mon-Sat 9:00-5:30pm well i can tell you it's defiantly NOT it's more of a part time estate agency if you ask me. If your a landlord like me i would strongly advise using someone else plenty more decent agencies out there which do a fine job compared to this joke.

Reply from agent

Hi Tim, Ive checked my database and my emails and I can not find who you are, or if you are a customer if ours. Please feel free to call me to discuss your comments as certainly we would like to respond to you. As a business director, I'm sure you can appreciate I’m not always available to take calls, if you had emailed me, I would have responded accordingly. I do have other senior staff who are also more than capable of dealing with your query. We are currently recruiting for our Didcot office, and when staff are out on appointments we do occassionally need to lock up the office. Most of my staff are long term, we have a great reputation for customer service & local market knowledge. I look forward to hearing from you to resolve your outstanding matter. Sharon Self - Director

1.00 /5

I rented a property through these guys not very nice experience bathroom had leak which we advised them of took several weeks to get repaired then to have the panel put back on the bath took another 3 or 4 months which made it dangerous for my 5yr old son we also had 1 window in the kitchen which never opened which we continuously told them about via email nothing was done to resolve this in the whole year we stayed there for every time we were told they were waiting for the owner to authorise the work we don't know the owner we know Martin and Co that s who we were paying rent to and now to get my deposit back seems to be a problem as they are wanting to charge me for repairs to a vacuum that was already damaged and we never once used it which we have on our inventory they seem to be such a rip off will never use agaiñ

1.00 /5

Everything took a month or more to fix, but every time they needed something from me it was always in a rush. It is amazing how long somethings took to fix / do.

Reply from agent

I was sorry to read your comments, my staff always work as quickly as they can at resolving maintenance issues but we dont have authortity to spend unlimited landlords funds, we need to wait his permission to go ahead with works. You did not treat this property very well, for such a fabulous apartment, you left it in an appalling state, all of which we had to resolve when you moved out. The landlord was also extremely upset & disappointed his property had been left by yourself in this condition, luckily he had a good agent on hand to sort it all out.

Contact details
Sales Phone:

01235 524300

Opening hours

Unknown

Address

8-10 West St Helen Street, Abingdon, Oxfordshire, OX14 5BL, South East, UK, OX14

About

We specialise in providing advice and guidance across all areas of the property market, covering the areas of Abingdon, Didcot, Wallingford and Wantage. Managing Director of Martin & Co Abingdon Sharon Self has over 12 years experience within the property industry, and Sharon is both NFOPP (National Federation of Property Professionals) qualified and a member of ARLA (Association of Residential Letting Agents). Along with her enthusiastic and knowledgeable team she offers expert advice on selling, buying or letting your home. Martin & Co Abingdon is located in the centre of town, just off the main high street and our team offer a truly personalised service, providing expert support and guidance to customers no matter what their property needs are. Whether you have a property to sell or you are looking for a house to rent in or around Abingdon or you would like a valuation, please do get in touch with a member of the team. For all property enquiries please call Martin & Co Abingdon on 01235 524300

Our team

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No memberships information available

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