I'm extremely proud to see how the team has improved the customer service level, going very often well beyond their call of duty and reducing the time to respond any queries dramatically. Well done!
As a landlord I can sincerely say that the experience with Martin & Co has been superb in the last 7 years. The property has been always let extremely fast. Even more important, all tenancies throughout the years have been very professionally managed. I would recommend Martin & Co to anybody letting a property in Aberdeen.
Edited review after being with them for some time as a landlord. They are alright, i would give them between 3 and 4 stars. The first tenancy was a good experience with Martin & Co. The second tenancy was a bad experience. When Martin&Co advertises a property for rent, they book viewings, and it seems they stop any viewings as soon as someone offers a deposit. Long story short, the tenant they found me left unpaid bills and damaged the property; the repairs cost me more than a double of the deposit. I would not personally select such a tenant but I trusted their judgment, also it took them 1.5 month to complete the paperwork. There was no any more viewings carried out while they were processing that tenant's application, so refusing would mean to go back to advertising etc. I was lucky the tenant terminated the lease and left; Martin & Co did what was needed to recover the deposit. Their record keeping is probably better than in some other agencies. The cost of finding tenants and setting up rent is higher than in some other agencies.
I've enjoyed working with the team at Martin & Co. They have done a sterling job at selling our property. In a very restrictive and tight market they manged to sell my property with no issues.
I’ve yet to officially move in but i’d like to point out the professionalism and dedication to customer satisfaction and a smooth entry by Kelly Kennedy which brings me at ease with this company, compared to other local ones ⭐️
Martin & Co have continued to keep my property let over the last 10+ years. Fees (especially tenancy set up) are a bit high occupancy level has helped to soften that blow Kelly and Adam dealt with my latest change of tenant. Quick turnaround with minimal fussPositiveQuality, Professionalism
Martin & Co have continued to keep my property let over the last 10+ years. Fees (especially tenancy set up) are a bit high occupancy level has helped to soften that blow Kelly and Adam dealt with my latest change of tenant. Quick turnaround with minimal fussPositiveQuality, Professionalism
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123-125 Rosemount Place, Aberdeen, AB25 2YH, UK, AB25
Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.
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