Martin & Co Aberdeen
Martin & Co Aberdeen
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1.00 /5
This was hands down the worst rental experience that I had ever had. The advice that I would give anyone who is moving into a rental is to make sure that when you get the keys, you have a very thorough look around and make sure that everything is in working order and that the place is clean. It is quite easy to get swept away and just have a brief look over. When you move in and there is anything at all that doesn't seem right, then take photos. Lots of photos. This is important for putting together evidence and will help to save you money when you move out by making sure you get the deposit amount that you expect. My wife and I had to spend a day cleaning the place before we could move in. The carpet upstairs in one of the bedrooms was damp and mouldy and so we had to get a carpet cleaner to sort it out. We also had to clean and hoover the entire place, and there were cobwebs everywhere. There was even mushrooms growing in the cupboard (see picture) The heating wasn't working, which meant there was no hot water. The property hadn't been tested for legionnaires since 2017, even though it was empty for months before we moved in. Some of our neigh ours thought that it may have been over a year that it was empty. The oven didn't work. The TV didn't work. One mattress was covered in stains that were so bad it looked like it had been soiled. The landlord wouldn't take the mattress out of the property and so we had to store it in the living room. The second mattress was so cheap, you could feel every spring and we had to store that one also. The furniture in the living room was dirty and covered in dog hair. There were child drawings on the walls. The flooring was rotton in the cupboard and it had to be replaced before the water heater fell through the floor. The upstairs bathroom was reeking of damp which meant that we had to buy cleaning products for the sink and shower drains. We had to move out for the first week and wait for legionnaires test to be carried out and for them to figure out how the heating and hot water worked as the landlord wasn't bothered. We were charged £136.80 for cleaning, even though the place was far cleaner than when we arrived. We weren't offered any discount as a result of us moving in and then having to move out for a week. Also, someone was in the property without our permission to clean up the mushrooms in the cupboard downstairs. We weren't notified that someone was coming. The garden was covered in weeds and the grass was over a foot high. The garden is very small and yet it was so badly maintained that it took my wife and I four hours to get it to a tolerable standard. There were mice in the property which meant that we could only use a few of the kitchen cupboards as there was access to most of them from the back. There was panels off the back some of the units, which didn't help much. One of the kitchen cupboard spaces was filled with cobwebs and dead spiders when we arrived. This was one of the largest kitchen cupboards as well. The property cost £1100per month and so it wasn't exactly cheap. Thankfully we were in less than 2 months. Being in a property like that when you have two children of primary age, was awful. I naively thought that renting a property of that value would reduce likleyhood of issues but I was quite wrong.NegativeResponsiveness, Quality, Professionalism, Value
1.00 /5
1.00 /5
Worst company I've ever dealt with. Wish I could give 0 stars.NegativeResponsiveness, Quality, Professionalism, Value
1.00 /5
15.03.2021
Poor experience. During the viewing they didn’t show the extent of the repairs and flaws of the apartment. Claimed it was new carpets when there was hidden damages and worn out. Several repairs were put off. On leaving the flat my deposit was treated as a personal expenditure such as being charged £15.00 an hour for labour costs for repairs, unnecessary cleaning service plus cleaning products. Overall felt very deceived.
review by Stephanie Grieve
15.03.2021
1.00 /5
1. Not very good to deal with. If anything was broken nothing was fixed. 2. Take pictures of proof when you enter as the things that are wrong they tried to charge £325 for. 3. They said the flat would be clean and painted before entry this was not the case. The place was disgusting! The fridge was mouldy. Took a whole day just to clean the kitchen. Now they say all the things were our fault. There were no lightbulbs even in some rooms! 4. Even tho I cleaned thoroughly they say it needs a deep clean. 5 after reading the comments I would say it must be a scam!
1.00 /5
Avoid. Shocking company.
1.00 /5
Avoid this agency, nothing but problems. I rented a property from them and found a large leak in the bathroom roof, reported several times over 4 months and nothing was done until eventually the roof caved in! We were then unable to live in the property for a month while repairs were finally being done and had to fight just to get that months rent back. They showed up at the flat without any notice several times and let themselves in without any notice on one occasion. Also, they deducted a £150 cleaning charge from the deposit even though the apartment was spotless upon moving out, which seems to be a common occurrence so if you do rent with them don't expect your full deposit back.
1.00 /5
Avoid. Shocking company.
1.00 /5
1.00 /5
SSSSSSTOOOOOPPPPPPPP! Don't go anywhere near this branch of Martin and Co. 6 times in 4 months they've handed out my keys without any mention of this to me. Strangers, trapesing around my home without my knowledge or consent. This is illegal and they don't care. Upon moving in to the flat that was promised to me by the snake-oil-salesman James, would be deep cleaned - Wasn't. Clothes in the wardrobe, sugar in the sugar tin, fousty teabags in the tea tin, beer lids under the fridge as well as Doritos and gummy worms in the middle of the kitchen floor, not under anything, right square in the middle of it - Not to mention they never throw anything away - I have years worth of odds-and-ends from previous tennants (Like a broken coffee machine shoved into the hallway cupboard, about 40 worn-out bedsheets in 3 seperate buckets in the bedroom). I look forward to the fight with them when they try and deduct a deep-clean from my deposit, even though me and my partner are leaving the hell hole in a nice condition than when we moved into it. They're crooks. Pure and simple. One star because you can't give no stars. The property isn't even registered in the Scottish Landlord Register - This is illegal.
Contact details
Sales Phone:
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Unknown
Address
123-125 Rosemount Place, Aberdeen, AB25 2YH, UK, AB25
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Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.
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