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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Nice deal and quick response.

Reply from agent

Thank you for sharing your experience!

5.00 /5

Sarah was helpful with my emergency concern and tried her best to sort it out as soon as possible, only the circumstances didn't let her as the company that was supposed to sort out my house problem took overnight to reach back out to me after my report.

Reply from agent

We are glad to hear that Sarah was helpful and made every effort to assist you promptly despite the circumstances. Please be sure that we will take your feedback and review our processes and try to minimize similar delays. Thank you for your review!

5.00 /5

I’m grateful to Freya for the speed with which she arranged for the repairs to my property to be carried out and for keeping me informed.

Reply from agent

Thank you for taking the time to leave us a review! We are so happy that Freya was able to help throughout the whole process. Should you have any further needs please do not hesitate to reach out to us.

5.00 /5

I would like to thank all the staff in Seraph for their friendly and professional attitude. They always dealt with any request with prompt actions.I would like specially to thank Ms Sara Hughes for taking quick and prompt action and following up with some request untill fulfilled. Many thanks to all the staff Baher El-Geresy

Reply from agent

We are very happy that you had a positive experience with all the team at Seraph, and especially from Sara! We are always here to help with all requests you may have in the future! Thank you for the 5* review!

5.00 /5

The beautiful thing is the gentle and fast dealing with the employees of this wonderful company, especially Sara Hughes and Alisha Payne . When I need something, I always go to them, and they sincerely help and advise me, so the rental contract for a year deserves to be with this company. Thank you

Reply from agent

Thank you for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that Sara Hughes and Alisha Payne have made such a positive impression on you with their attentive and efficient service. Should you ever require any further assistance or have any questions, please do not hesitate to reach out to us. We look forward to continue working with you!

5.00 /5

My boiler became inoperable and needed replacing. Sara was both highly efficient and privided regular updates. She arranged an interim solution and the replacement, and the project was undertaken on a timely basis to my complete satisfaction. Greg Element, Tower House

Reply from agent

We are delighted to hear that Sara was able to assist you efficiently and effectively during the whole process. We understand the importance of timely solutions, especially when it comes to essential services like your boiler. Your feedback is greatly appreciated, and we will be sure to pass on your kind words to Sara and the rest of our team!

5.00 /5

Seraph have done a great job providing full management of our buy to let property over the past year. Jess Reynolds has been our main contact recently, and her friendly, helpful and professional manner has been pivotal in overseeing a successful continuation of the occupation contract with our existing tenants (who Seraph's sister firm, James Douglas, helped us find). To Jess and the rest of the team; well done guys and please keep up the good work.

Reply from agent

Thank you for sharing your positive feedback about Seraph Property Management. We're delighted to hear that Jess and our team have provided you with excellent service. Ensuring a smooth continuation of your occupation contract with existing tenants is our priority, and we're glad Jess's professionalism has been pivotal in achieving that. We appreciate your recognition and trust in our services, and we look forward to continuing to meet your expectations in the future. Thank you for your feedback and for choosing Seraph!

5.00 /5

We are very happy with the friendly helpful service we have had from Nicola & Will at Seraph. Any queries/problems have been dealt with quickly & efficiently

Reply from agent

Thanks for the 5* review! We are delighted to hear of your recent experiences with both Nic and Will at Seraph, we are so pleased your queries have been dealt with quickly and efficiently. If there is anything further you require please reach out to us!

5.00 /5

Nicola has been a fantastic person to contact whilst we have had problems with the property. Nothing is too much for her to undertake as she understands how important it is to keep clear communication between Seraph and the leaseholders. Nicola is such a happy and kind person taking everyone's concerns seriously. Long may Nicola be our representative for Seraph.

Reply from agent

Thank you so much for your wonderful review, Susan! We greatly appreciate your kind words and are thrilled to hear that Nicola has been a fantastic person to contact during any property problems you have faced. We pride ourselves on providing clear communication between Seraph and the leaseholders, and Nicola has been instrumental in maintaining this. Her dedication and willingness to go above and beyond are truly remarkable. We are grateful to have her as our representative. Thank you once again for your support!

5.00 /5

Extremely helpful and easy to contact!

Reply from agent

Thank you for your review! So glad to have helped!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available