The service we received from Moginie James and Michelle in particular was excellent from start to finish. We were buying our first home so were naturally nervous but Michelle was always very reassuring and quick to respond to our queries. It made the process so much easier for us and we can't thank her enough.

Excellent service again.

We bought our first house with Moginie James and didn't think twice about going back to them when it came time to sell. You just get a good feeling from them — the service, team and portfolio is all top notch. Graham Hawkins at the Albany Road office helped us through getting the house on the market and Michelle Lloyd in sales progression made everything run smooth once we'd found our buyer. The rest of the team were always easy to get hold of and more than happy to help. Both Graham and Michelle made the process stress-free by keeping us updated via phone and email and making everything as straightforward as possible. Thanks a lot — highly recommended for both buying and selling.

Excellent service and support through sale of house

We found all staff proffesional and reliable throughout the whole process. A huge thank you to Andrew and Karen from the Cyncoed branch who kept us updated regularly, through to Michelle and Jill in sales progression, who were always approachable, efficient and always one step ahead of the process. All staff were amazing and I would reccomend Moginie James to anyone thinking of selling.

Michelle has been great in the sale of our property.

Moginie James has been fantastic from the valuation stage through to completion. Michelle Lloyd, Sales Progression Manager, was great in ensuring the smooth process and kept us up to date. She was always friendly and professional.

Efficient, thorough and very helpful

Michelle was instrumental in the successful sale of my flat under difficult conditions - she liaised between the solicitors of myself and my buyer excellently and kept me informed throughout the process. Michelle was very approachable and helpful at all stages of the sale and I think if it weren't for her efficiency the sale would have taken much longer to complete. Thank you Michelle for all of your work!

Excellent support

Worked tirelessly to secure our purchase against opposing circumstances out of her control. Thank you very much for your hard work!

Excellent service in supporting buying a house

All along, from initial enquiry into buying a house until the 'For Sale' sign coming down, Moginie James made the process extremely smooth by being proactive in every step along the way. For example, they already know who is on the line before they answer the phone call and have all your details to hand.

Sale of Property in Roath

Moginie James were our first choice through word of mouth and our own research. The agent who came around to take photos and give us a quote was brilliant and his photos were the best out of 5 agents. We stupidly chose another agent based on price but they were not local and we didn't find the right buyers. After 6 wasted months and losing a property we had an offer accepted on, we went to Moginie. They found us the right buyer and a fair price after only a few weeks. They handled the sale well and Michelle Lloyd, their Sales Progression Manager took over from there. She really helped that part of the process run perfectly talking to our buyers and both our Solicitors to keep things moving along and kept us up to date via email and phone regularly. It really helped this part of the process run perfectly. Thank you and w fully recommend using Moginie James for great sales, profession and value for money. They are worth every penny!

Completely on the ball

Michelle made a difficult time much easier. Out of everyone in the process, Michelle was the most communicative, spoke in layman's terms and made an often stressful & pressured process much more manageable. She was definitely the light in a seemingly never-ending tunnel. Nothing seems too much trouble; responses were quick & succinct and her manner and attitude were great. I wish everyone in the process were like her.

Happy with the friendly and efficient service

Michelle was really friendly throughout the whole process and really helpful, especially as we were first time buyers. She kept us updated regularly with what was happening and helped chase things up for us when there were delays. Really happy with the service at Moginie James.