Outrageous conduct from lettings, booking appointments with people when you had already let the property. Very little respect for people and rude to boot!

Outrageous conduct from lettings, booking appointments with people when you had already let the property. Very little respect for people and rude to boot!

An agency that cheats. Arranges to watch and then cheats. Saying that it has already been hired they use tactics.tko 1 the better.

An agency that cheats. Arranges to watch and then cheats. Saying that it has already been hired they use tactics.tko 1 the better.

Really poor no communication when I requested a property after viewing to find out via rightmove it had been let! I had to call them myself for them to tell me it had gone!

Terrible customer service, had rats and mice in the house which took them weeks to sort. No credit checks on residents and even had the landlord and his family move in with us for a few weeks while they were renovating the house without any warning. The landlord even verbally attacked me when confronted to which Martin and co did nothing about, instead the evicted me. Terrible experience all round

Unbelievable how my Parents could be charged £160. cleaning bill at the end of tenancy. They left the house so Immaculate .It was supposed of been cleared before they moved in by a professional cleaning company but it was not cleaned to a high standard by any means and my husband spent nearly 4 hours cleaning the oven. Oh and nothing was replaced, just cleaned to high standard by my family. Shame on you 😤

Absolutely horrendous. So unhelpful and clearly didn’t want our custom. I wouldn’t recommend and I will be taking it further. Erin was on her phone through our viewing completely uninterested in us and continued to not bother to get back to us for almost a week. I understand in the current situation that less people are at work, but if you can’t continue to give a good level of service then don’t keep yourselves open.

My daughter and her partner had a viewing on a property with Erin from the Yeovil office recently and were very interested. After calling on several occasions and leaving messages for Erin and emailing they have had no response. Even other people they have spoken to have been unhelpful. Definitely wouldn’t recommend!!