Exactly what you want from an estate agent. Clear communication, keeping you up to date and answering any queries you have quickly and accurately. Everything was easy and there were no unnecessary phone calls or hassles. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

We can't thank Michael Poole enough for all of their help with our house sale and purchase. Both Derek and Gill were very professional and provided excellent customer service. Buying and selling during Covid meant we had some problems with mortgage companies but they went above and beyond for us and made the process as smooth as they could. We would definitely recommend them to anyone. Thanks again Derek & Gill.

Really impressed with Michael Poole, had listed the property with two other estate agents previously and poor results. Within days of listing with MP we had quality, 'genuine' interest from potential buyers, which soon lead to a sensible offer & subsequent sale. In the Yarm office Gill was always 'on the ball' keeping communication flowing throughout. Would definitely recommend their services if you want to sell your house. 10/10.

I recently sold my property and also purchased my new home through Michael Poole, I cannot recommend them highly enough, Derrick did both the valuation of the property I sold and also accompanied me to the numerous house viewings i did, he was alway very accommodating, flexible and professional. The office staff Nick and Gill where out standing, they Were both knowledgeable and approachable. Nick in particular was an absolute pleasure to deal with, as with most house sales/purchases things can get a little stressful at times, Nick went of his way to make sure our house sale & purchased went as smoothly and stress free as possible I will definitely be recommending them to family and friends

Gill Dryden from Michael Poole has been fantastic every step of the way. Despite a lengthy and difficult negotiation with our vendors, as well as a horrendous time with our conveyancers, Gill provided lots of reassurance, was easy to access by email or phone, and went above and beyond to make sure we got over the line with our house sale and house purchase. Thank you Gill and team!

Really great service from my initial enquiry, through to completion. I was constantly kept up to date by Gill who was excellent from our initial conversation and always kept me updated. Every need I had was responded to quickly and efficiently, with no headaches or hassles through my selling experience. I would highly recommend using this agent as I really can not fault the value and service which I received.

We sold and bought a house using Micheal Poole Yarm. The service and professionalism was first class - nothing was too much trouble. Throughout the entire process they kept us informed at every stage and, despite the issues and complexity due to the pandemic - they were the one constant, and helped us greatly throughout the process. Would highly recommend Gill and Derek, and all the staff at Michael Poole. Thank you.

Gill and the team were fantastic! Can’t thank them enough for helping us get our dream home. Would recommend to everyone

I would totally recommend this estate agency - I used them to sell my house which they did very quickly !! They were friendly, supportive - always had time to answer my questions and most importantly were efficient, professional and I trust their advice completely !! Nick , Gill and Derek were excellent throughout the whole process.

We sold and bought using the Michael Poole Yarm branch. Derek Chalmers was polite and professional when providing the valuation and marketing of our property. Gill Dryden was first class to work with and couldn't of been anymore helpful throughout the sale and purchase phase of the move. We will be forever grateful for the help you have provided to secure our new house.