These are the most dishonest and untrustworthy people I have ever dealt with. I rented a flat for three years with them, no repairs were ever carried out, no one could be reached, the heating broke during winter and nothing was done to repair. Above all, they falsified check in reports in order to keep my full deposit. Scam artists who do not deserve to operate. I would advise anyone to never work with them you will be robbed and loose your money.
Reply from Martin & Co Bracknell & Wokingham: Dear John,
We are not sure if you have the right estate agent as we could not find any records of a tenancy under your name.
Furthermore, your comments do not match with the service levels that we provide to our tenants and so we can only conclude that you are mistaken in this review of our company.
Kind Regards
Martin & Co Wokingham
Details given for the property on the adv isn't same as on the viewing day. Unreialable and dishonest service.
Reply from Martin & Co Bracknell & Wokingham: Hello Nabil. We would like to extend our apologies for the issue you have highlighted. We pride ourselves in offering the best customer experience, so really value your feedback. We immediately corrected the inadvertent error and would like to thank you for bringing this to our attention. Thank you, Martin & Co Wokingham
Dear 'Tim', Can't really respond to your rating if you don't explain it. We have no record of dealing with a 'Tim' from a location in France. Therefore we conclude that this a malicious and fraudulent rating left by one of our less reputable competitors in Wokingham. They know that we know who they are... Martin & Co Wokingham
Wanted to rent a house. We went to see it then we wanted to know few more details but they never called us back. So we tried to contact and a very rude person on the phone asked why do we keep calling them. Waste of time!
By far the worst agent I have ever dealt with !! Ran by absolute clueless people!! Tried letting a property. They are incapable of registering details correctly .... don’t follow up..... don’t offer other suggestions and showed NO interest .... they ask for a £1000 holding deposit which is extortionate ridiculous and not what any other agents charge. Absolutely useless!! Warning to all potential landlords - don’t go here!! They have no idea about current legislation / laws abd clearly don’t know how to negotiate. Just awful - if I could give zero stars I would!!
How do you find and view properties?? Not at all impressed.
About Martin & Co Bracknell & Wokingham
Martin & Co Estate Agents are proud to serve the local area. We are part of a large listed organisation with over 700 branches in total. We are No. 2 for SALES and No. 1 for Lettings. The franchise is owned by Mike and Erica Townend. Our clients have the benefit of the professionalism of a large listed organisation with the accountability of two local dedicated business owners
Owner, Erica Townend brings a wealth of experience and knowledge across property sales, lettings, management, property development, and building surveying, all gained over the last 25 years plus. We offer expert advice to our valued customers.
Our team of 10 dedicated property experts are here to help with every aspect of residential property. We are dynamic and helpful, and put Customer Service at the forefront of everything we do.
Please call us on 0118 334 2389 to book your appointment or call in at our iconic Wokingham Town Centre shop on 52 Peach Street.
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Mike Townend
