Thank you Ruth so much for the great review. Really pleased all went well and your kind comments regarding Gavin and the hard work he has put in are greatly appreciated. MAC Witney Team.

I'm sorry you found this frustrating Ben, unfortunately we can only work as swiftly as contractors will allow and only with the consent and approval of our landlords as its their money.

We sincerely apologize for the poor experience you had with our lettings service. It’s unacceptable that you had to chase for answers and felt misinformed regarding your inquiries. We value your feedback and will address these issues with our team to ensure better communication going forward. Thank you for bringing this to our attention, and we hope to improve in the future.

We're sorry to hear about your poor experience as a buyer. Customer satisfaction is our priority, and we would like to understand your concerns better. Please reach out to us directly so we can address the issues you've encountered. Thank you for your feedback, as it helps us improve our services.

We're truly sorry for your inconvenience, J B. It's unacceptable that you were not properly informed about the change in the house status. We're working on improving our communication. We appreciate your feedback and will use it to prevent similar situations in the future.

We're sorry to hear that you weren't completely satisfied with our service, Ryan. We have left a message on your mobile to please call us and see why it is you were dissatisfied with our service. Please do call us back at your earliest convenience. We look forward to hearing from you.

Harikrishnan, we're genuinely sorry to see your 1-star rating. We are committed to improving our services and would appreciate additional feedback to address any issues you may have experienced. Thank you for taking the time to review us.

We're sorry to see your one-star review, Hari. We strive to provide the best service possible, so if there's anything specific you were unsatisfied with, we would like to know.

Sometimes the provision of feedback is malicious in nature, and this is an example of that. Ms Owen-Frawley has unfortunately taken umbrage that she is required to comply with the Immigration Act 2016 insofar as Landlords need to ensure that all tenants who occupy their properties have the legal status to live in the UK and that this extends to au pairs living at the property. We have been asked to confirm this status by our client, the landlord, and need to do so in full accordance with the law. Furthermore, Parkers utterly refute the false and malicious allegation that we discriminate against people with disabilities; this is categorically not true.