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Belvoir - Wirral

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
14.07.2022
Avoid

Worst letting agent on the wirral in my opinion. Terrible customer service, terrible manners. Dodged repairs. Acts Like they don't care. Watch your deposits. Avoid.

1.00 /5
14.07.2022
"Avoid..."

Worst letting agent on the wirral in my opinion. Terrible customer service, terrible manners. Dodged repairs. Acts Like they don't care. Watch your deposits. Avoid.

1.00 /5

Not atall helpful

1.00 /5

Absolute horrendous service form Steve! Saying customers lied and keeping the holding deposit. Disgrace to the company!

Reply from agent

Dear Steve, We would rather not discuss the findings of your reference report in public. If you would like a copy of your results, please contact this office.

1.00 /5

Never been more appalled by sheer lack of customer service. Spoken to as if I was an inconvenience when trying to organise a viewing. "Can't you make a lunch time." "Everyone has to go to work." "It will be DARK after 4pm." Miserable manner and tone. Absolutely disgusted by the lack of apology, eventually had to hang up the phone after I was 'rude' for asking to view a property in the afternoon . It's patently clear that there is ZERO staff training. Would advise against using this company for lettings or sales. I wouldn't even give them ONE star rating- but I have been forced to by Google.

Reply from agent

Hi Rosa, we can't find your details on our system could you please e-mail me on stephen.molloy@belvoir.co.uk so that we can look into this further for you ?

1.00 /5

Leaving a property unsecured and unsafe for over 2 weeks. Telling tenant to "have a bath" when shower is broken then putting phone down after telling them to go away. Very very rude old man

Reply from agent

Dear Laura, we understand that the repairs you requested have now been completed. We apologise that the work was not done instantly. Our maintenance department have been busy assisting people with more urgent requirements.

Contact details
Opening hours

Unknown

Address

336 Woodchurch Rd, Wirral, CH42 8PQ, UK

About

No about information available

Our team

Natalie Wilson

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