The Wilkinson Partnership

Rental services in Bangor are excellent But the service fixflo is bad They take many days until they come, even if it is an emergency Currently, I have a water leak in the house for three days. They did not come. Is it possible to close the main water valve all this time?

Not recommended for Bangor university students looking to move into a shared house. EDIT: Changed from 1 star to 3 star due to services provided during the move out of the house. Our property manager was great at sorting out our deposit, however be careful to ask about landlords before moving into a property, as landlords will try and hustle money out of you. All and all since finally leaving the tenancy we have been particularly happy with the service, and although other Bangor services may be more proficient, this agency provided a good standard when being pressed into doing so.

Underwhelming. Within a couple of weeks of putting the house on the market, they were suggesting we should reduce the price even though we hadn't marketed it at the top of the price range they had suggested. They said they would come back to take another photo of the front of the house when the weather was better but they didn't, so we had to take a better one for them to use. We mostly had to chase them up for feedback after viewings. We had to get them to amend the basic floor plan to better reflect the layout. The floor plans on many other properties they marketed were fine so we don't know why they didn't just do it properly in the first place. They were very good at telling us what we already knew from our solicitors and implying that they were doing all the work, but then so do most of the other estate agents. We had prepared the property pack ourselves and sent it our solicitors so everything was ready to go for the purchasers solicitor. To round off an unimpressive performance, they overcharged us and we had to get them to correct their invoice for their fees. We have bought and sold 4 properties in recent years and for the little work that estate agents do for sellers, they could do much better.

Hi Tim, as I've seen your reply, I'll give you a rundown: - tried to make me pay the guarantor fees twice over despite only having done the first round 2 months previously and none of the details had changed. - when the internet went down (it was fine for the first few months that I moved in) they said I "should have checked it before I moved in" (like, how?) And offered me a "solution" of paying for my own separate internet connection for an additional £30 a month on top of the £473 I'm already paying despite internet being included in the contract. Grudgingly enquired with Vodafone to see if there was a problem then when it failed to get better did nothing more about it. Got less than 1mbps the entire two years I was there and lost my job (which I conducted remotely) because of it. - landlord showed up without warning, illegally. Visit was not necessary and could have been handled without a visit. Was very awkward and uncomfortable. Felt pressured to let him in. He even commented on how I looked hungover. - passed my number on to the fire alarm company without asking me first - advertising to new tenants that they would fit a washing machine even though they refused us because it's would have to be near the exit and is therefore a fire hazard. - tried to make my dad (guarantor) sign a contract that made him liable for any damage/non payment done by ANY of the tenants, not just by me - gave my flatmate the wrong key and refused to send somebody to the house let her in until the next day so she had to walk all the way back to the estate agent to get it herself despite it being their fault - tried refusing to give my flatmate her deposit back when her tenancy ended, claiming that she hadn't handed the keys in when she had - tried to make us pay a 2nd deposit when renewing the tenancy despite already having one from us from when we originally signed. Claimed they "couldn't carry it over" but backed down pretty quickly when my dad told them he was going to get legal advice before paying it - arranged a house viewing when I was away for the week (which I'm cool with), used a master key to unlock my room and then LEFT IT UNLOCKED - all 4 of us have requested the mailbox be fixed multiple times and six months on it still hadn't been done. - when one flatmate's radiator wasn't working he asked if she had tried bleeding it and told her to try that before doing anything else. The next thing we know we are being spam called by the estate agent to let the plumbers in when we hadn't been told they were coming - harrassed two of my flatmates to come back to the house from their respective countries before the end of june during a GLOBAL PANDEMIC when travel was LITERALLY ILLEGAL.

A lot of repairs could have been done before I moved in to the house I am renting before I moved in. I have had to wait about 5 weeks for them to fix a leaking tap, a broken cupbord, remove lots of rubbish from previous tenant, massiveleaking roof, gap where the window doesn't shut properly in the middle of winter when I have small children, replace carpet which has trip hazards and previous dog smell - they wait til I move in and now I have to take time off work to move everything so they can do the carpet and let contractors in when they should have done this when it was empty along with the other repares they could have done before I moved in. The rent is good it's just a shame a nice house has been neglected. I think if the landlady saw the house as it was when I moved in she would be disapointed.im really hoping to put up the stars on this review over time

Wilkinson’s is a story of two halves. The first half, namely Susan & Catherine are very pleasant and helpful and were supportive throughout a difficult house purchase. However a lot of this was spoilt by the complete lack of customer care and attention by their colleague Andy. Twice we visited their agency and on both occasions it felt like we were intruding. On today’s occasion it was to pick up the keys for our new home. Not only was there absolutely no welcome, there was also no care and consideration that this should have been a special and exciting moment for us. Andy did not know the keys were ready for release. This I could forgive if he had offered us a seat, maybe a coffee and warm welcome and assurance that he would resolve it. But no. We got ignored, we got to hear him being very rude and leaving a rude and abrupt message for Catherine. Once he’d decided he would release the keys we got stomping about the office whilst he searched for them, only to find they were already on his desk. I’ve had better experiences buying a coffee! I left this review on their Facebook page with 3 stars, thinking that someone might have been in touch, but we’ve heard nothing until today when they emailed to ask if we would leave a review. Because of this I’ve downgraded to 2 stars. If we ever come to sell I wouldn’t use this agency.

Had Bangor office Selling our parents house ,No communication off them We had to chase them ,We reduced price Right move ok but 2 weeks later there window display still showed house at dearer price ,Said we would go to another agent and all of sudden they are in touch , we did leave them 😆 so not recommended …