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Paramount Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Property managed and then sold by Paramount. Great service throughout. Thank you Jamie, Adam , Mehul

Reply from agent

Thank you for your 5-Star review Lawrence! We're thrilled to hear you recieved great service throughout both the property managment and sales process. A big thank you for trusting us to guide you from begining to end.

5.00 /5

Having just exchanged on our first property my wife and I were very impressed with Paramount from a buyers perspective. We had a previous purchase fall through last year and the difference between the estate agents in that case and Paramount was night and day. We initially dealt with Reuben when booking a viewing of the property, he was very quick to get us in and we were not rushed at all while viewing. We clearly loved it and made an offer the same day. Paramount then put the pedal to the metal and before we knew it our offer was accepted. We then dealt with Jamie, who was very switched on throughout the process and very proactive. They assigned us Helen who was available via WhatsApp on a daily basis. The whole team from paramount was very communicative and transparent. They worked hard to get us and the seller over the line and we had a good experience as first time buyers. The buying process in England is not straightforward, but it was made much more seamless with the work put in by the EA in our case. When we are looking to sell and buy again they will definitely be my first call.

Reply from agent

Wow! Thank you so much for taking the time to give us such a wonderful review! Big congratulations on your new home. We're so pleased to hear you had such a positive experience with Reuben, Jamie and Helen, and that the team helped make the process smooth and transparent. We really appreciate your trust and look forward to helping you again in the future!

5.00 /5

Very supportive and helpful moving in - great to be a tenant :)

Reply from agent

We're so pleased to hear you felt supported during your move-in. Making the transaction as smooth and welcoming as possible for our tenants is really important to us. Wishing you all the best in your new home!

5.00 /5

We had a great experience selling our flat. Jamie was excellent throughout — calm, professional, and really proactive in navigating some tricky situations along the way. Communication was clear and timely, and we always felt things were under control. Very happy with the outcome and wouldn’t hesitate to recommend.

Reply from agent

Thank you, Magda for your 5* review . It's wonderful to hear you has such a great experience selling your flat and that Jamie was able to support you so effectively throughout the process. His calm, professional approach and proactive communication are exactly what we strive for, especially when navigating more challenging situations. We're so please you were happy with the outcome, nd we truly appreciate your reccommendation!

5.00 /5

This is from the perspective of a tenant who lived for 2 years in a flat in a converted period house, professionally managed by Paramount. I was in another city and I hadn’t been able to view the flat before moving in. The flat was however very true to what was advertised – I was glad to have made my decision based on the video and description they put on the ad. The contract was a transparent and well-balanced one according to my experience – good enough to protect the landlord’s property but not overly landlord leaning, which is fair to me as a tenant. Paramount has a reliable network of contractors/cleaners/engineers to deal with the ongoing maintenance of the property. There was an occasion when leaking happen from my flat and I was out of town, having left with Paramount no spare key as I changed the lock previously. They somehow worked out a solution without my presence which protected the benefit of both the landlord and tenant in an efficient manner. Paramount offers an emergency hotline which is responsive and helpful. There was a time I locked myself out and another time the smoke alarm inside the flat was mistakenly triggered – both situations were immediately answered. They are flexible to accommodate adjustments which made my life a lot easier when sorting the moves – date for monthly payment, changes made to move-out date and the associated adjustment on rent, etc. – all effectively communicated (although you might expect to take a closer look in certain calculation at times). They also care to collect feedback from the tenant for personal view about the property and improvement advice when moving out. I’ve also got my deposit refunded within a reasonable timeframe. From viewing to contract signing, from daily experience to moving out – I would say everyone at Paramount are responsive and respectful. A few caring and humane company I could have come across in this city. I have recommended Paramount to my colleague who might need someone to take care of his vacant family home.

Reply from agent

Wow thank you so much for your kind words and 5* review. We're really pleased that you had such a positive experience with us, and we are of course always grateful as a small independent for a referral. It really is the lifeblood of our business so thank you.

5.00 /5

Amazing experience with Paramount buying my first home. Jamie was professional, friendly, and made the whole process easy and stress-free. Couldn't have asked for better support. I highly recommended Paramount to anyone looking to buy a home.

Reply from agent

Hi Raul, Thanks so much for the review here - we are so pleased we could assist in buying your first home!! Wishing you all the best.

5.00 /5

After months of disastrous viewings with other letting companies, Holly at paramount found us the perfect new flat that met all of our many desires and must haves in less than a week! Really pleased:)

Reply from agent

Thank you so much for wonderful review. We're delighted to hear that Holly was able to turn things around after a diffcult search and find you the perfect flat so quickly. Meeting all of your requirements and making the process smooth is exactly what we aim for. We're so pleased you're happy with the outcome. Wishing you all the best in your new home.

5.00 /5

Great experience, both Harry and Holly were extremely efficient, responsive and helpful during the entire renting process !

Reply from agent

Thank you for giving us a 5-star review! We are so pleased to hear Harry and Holly were efficient, responsive, and helpfuly throughout the renting process. Providing a smooth and supportive experience is very important to us, so it's lovely to know their efforts made a difference. We appreciate you taking the time to shate this.

5.00 /5

We had a wonderful stay at a property in Pimlico . We couldn’t have asked for a better property or better service . We can’t recommend enough 😘 …

5.00 /5

Holly was absolutely lovely and really helpful, I was really thankful to have worked with her on securing my flat. Thanks!

Reply from agent

Hi Piers, thank you so much for leaving us a great review!

Contact details
Opening hours
Monday-Friday: 08:00 - 18:00
Address

150 West End Lane, West Hampstead, NW6 1SD, UK, NW6

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Our team

Danielle Lanthier

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