Property managed and then sold by Paramount. Great service throughout. Thank you Jamie, Adam , Mehul
Having just exchanged on our first property my wife and I were very impressed with Paramount from a buyers perspective. We had a previous purchase fall through last year and the difference between the estate agents in that case and Paramount was night and day. We initially dealt with Reuben when booking a viewing of the property, he was very quick to get us in and we were not rushed at all while viewing. We clearly loved it and made an offer the same day. Paramount then put the pedal to the metal and before we knew it our offer was accepted. We then dealt with Jamie, who was very switched on throughout the process and very proactive. They assigned us Helen who was available via WhatsApp on a daily basis. The whole team from paramount was very communicative and transparent. They worked hard to get us and the seller over the line and we had a good experience as first time buyers. The buying process in England is not straightforward, but it was made much more seamless with the work put in by the EA in our case. When we are looking to sell and buy again they will definitely be my first call.
Very supportive and helpful moving in - great to be a tenant :)
We had a great experience selling our flat. Jamie was excellent throughout — calm, professional, and really proactive in navigating some tricky situations along the way. Communication was clear and timely, and we always felt things were under control. Very happy with the outcome and wouldn’t hesitate to recommend.
This is from the perspective of a tenant who lived for 2 years in a flat in a converted period house, professionally managed by Paramount. I was in another city and I hadn’t been able to view the flat before moving in. The flat was however very true to what was advertised – I was glad to have made my decision based on the video and description they put on the ad. The contract was a transparent and well-balanced one according to my experience – good enough to protect the landlord’s property but not overly landlord leaning, which is fair to me as a tenant. Paramount has a reliable network of contractors/cleaners/engineers to deal with the ongoing maintenance of the property. There was an occasion when leaking happen from my flat and I was out of town, having left with Paramount no spare key as I changed the lock previously. They somehow worked out a solution without my presence which protected the benefit of both the landlord and tenant in an efficient manner. Paramount offers an emergency hotline which is responsive and helpful. There was a time I locked myself out and another time the smoke alarm inside the flat was mistakenly triggered – both situations were immediately answered. They are flexible to accommodate adjustments which made my life a lot easier when sorting the moves – date for monthly payment, changes made to move-out date and the associated adjustment on rent, etc. – all effectively communicated (although you might expect to take a closer look in certain calculation at times). They also care to collect feedback from the tenant for personal view about the property and improvement advice when moving out. I’ve also got my deposit refunded within a reasonable timeframe. From viewing to contract signing, from daily experience to moving out – I would say everyone at Paramount are responsive and respectful. A few caring and humane company I could have come across in this city. I have recommended Paramount to my colleague who might need someone to take care of his vacant family home.
Amazing experience with Paramount buying my first home. Jamie was professional, friendly, and made the whole process easy and stress-free. Couldn't have asked for better support. I highly recommended Paramount to anyone looking to buy a home.
After months of disastrous viewings with other letting companies, Holly at paramount found us the perfect new flat that met all of our many desires and must haves in less than a week! Really pleased:)
Great experience, both Harry and Holly were extremely efficient, responsive and helpful during the entire renting process !
We had a wonderful stay at a property in Pimlico . We couldn’t have asked for a better property or better service . We can’t recommend enough 😘 …
Holly was absolutely lovely and really helpful, I was really thankful to have worked with her on securing my flat. Thanks!
150 West End Lane, West Hampstead, NW6 1SD, UK, NW6
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