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Cameron Estate Agents - West Drayton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

We have an overall good experience with Cameron. So far we have rented two apartments from them. The first one was really disappointing & handed over to us in an unprofessional condition but the second apartment is good. Pros - A highly active sales team. They have largest collection of houses at any given point of time. Cons - Laid back attitude in resolving maintenance issues.PositiveProfessionalism

4.00 /5

Having used Cameron for the past two years as a tenant I've had a mixed experience, completely based on the Property Manager overseeing my rental at the time. Nicole who I believe no longer works at the company was dismissive of maintenance concerns, difficult to get a hold of and would not liaise as needed to alleviate concerns (my car was damaged and she refused to support access to CCTV). This left me with little faith in Cameron as a tenant I didn't feel like concerns would be actioned in a timely manner or at all. However I have had really positive interactions with Esmerelda Diergaardt who has been very efficient, professional and explained processes ahead of ending my tenancy. Esmerelda has been incredibly prompt in all of her communication and has so far made the often complicated process incredibly easy. It doesn't take too much to create a positive experience but Esmerelda has turned around my opinion of Cameron for the better after the negative experiences of the past.

4.00 /5
Reply from agent

Thanks for your review Harish. All the best, Ketan.

4.00 /5

Cameron services good

Reply from agent

Many thanks for your review Cica, Best regards, Clive.

4.00 /5

Professional staff, very approachable and ready to help when needed. Great competitive rates for fully managed BTL services.

Reply from agent

Thanks very much Tayyaba, it has been a pleasure to work with you. Best regards, Ketan.

4.00 /5
Reply from agent

Thanks for leaving a positive review Haoyu. Kind regards, Ketan.

4.00 /5

They are quite professional in what they do. Compared to other estate agents this is really recommend. At the same it would be extortion when u r leaving the property as a tenant.

3.00 /5

Nicola was great, she was responsive and everything went smoothly with the pre-checks and everything. It was just a shock moving into the place and finding old trash! Everywhere was unclean all the surfaces were left as found… grease on the tables, the kitchenette, toilet seats with stains, shower full of lime stains, food remains in the couches, I pulled up my mattress to uncover a pile of garbage!! Literally!! They put up a good service but when it came to the gritty nitty details, they’re definitely lacking.

Reply from agent

Dear Ahmad, Thank you for your review and I am pleased to see the process with my colleague Nicola was smooth and that Nicola was responsive during the process. It is however unfortunate that you felt the property was not cleaned to a standard.The property was professionally cleaned by the previous tenant and the landlord arranged further cleaning after his contractors had completed their work. I understand there were some omissions with the cleaning and we have offered to invite cleaners to the property. I understand moving homes can be a stressful time, we are here to support all our tenants and to ensure tenant are satisfied. Please feel free to contact me directly if you would like to discuss this matter further. Regards Ketan Tailor MARLA Lettings Director

3.00 /5

The team who did the viewings with us did a fantastic job. However, when considering our other interactions with different teams within Cameron's, and how it compared to other agents I would say it was average when it came to the purchase of a house.

Contact details
Sales Phone:

+44 1895 444424

Opening hours

Unknown

Address

Cameron House, 21-23 High Street, West Drayton, UB7 7QG, UK, UB7

About

Welcome to our West Drayton office. We have been at the heart of the town since The Cameron Group started in 1994, although our current office is not our first. We moved to our present branch in 2017 – a more impressive premises in one of West Drayton’s most prominent positions. We believe a High Street office staffed by friendly experts is still an essential part of estate agency. You can’t underestimate how powerful our eye-catching window displays are - many home movers walk in and book viewings on the strength of what they see in our shop front. Being a West Drayton estate agent with a physical branch also means you can pop in and meet the people behind the name. There’s a warm welcome for all, whether you just want some moving advice, are looking for a property for sale in West Drayton or are a current client of ours needing an update.

Our team

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