Having COVID -19 apparently gets you sacked from your job at Whitegates West Derby. The director Gail proved to me and a lot of others how unprofessional she really is. Staff members are forever feeling intimidated and bullied by the woman with her sarcastic attitude towards the working day. Government guidelines are certainly over ruled with this branch for example being ordered at the point of employment prior to being terminated: ‘Don’t you dare put me on track and trace’ My termination of employment was based on ‘performance and behaviour’. This was of course not explained to me in great detail because sacking somebody on the basis of contracting COVID -19 and affecting the 2 branches (Huyton and West Derby) works slightly different in the eyes of the Law (who to which not everybody did not self isolate) As seen in the email below: I was ‘formally’ notified of the termination of my employment. Yet every phone call I have had with the director had been not only misleading of information but very abrupt, not formal whats so ever. This is a branch that covers only false promises to you as an employee and also a client on boarding. Such a shame really, highly WOULD NOT recommend and I’m sure I’m not the only one! Good luck x

Hi this is the same Lucy that got all them good reviews further down …. This is the WORST company to ever work for. I left after being screamed at in the middle of the office by Gail because I didn’t print off her work for the week within ten minutes. Baring in mind this was something she should have done herself. So rude to her staff and totally unacceptable. After leaving Whitegates, I was harassed at my new work place by Gail who was calling the office and then threatened to turn up at my work!! She also expected me to return my old work uniform out of sheer spite. I only lasted 2 months as the constant nagging & made to feel like you weren’t good enough got too much for my mental state of mind. Staff at this company are treated like a number and would never recommend working with or for Gail ever again.

Hi Michael, Thank you for your review, as it appears you have been unhappy with our service however we cannot find you on our data base, we can only apologize and ask that you call the office to discuss this should you wish to. Kind regards, Whitegates.

Asking people for their bank ballance or a mortgage in principle before you will let them view a property is wrong and in my opinion must be against some sort of confidentiality law.

lived at 413 Eaton road, when moved into property a sofa was left from previous tenant. When i moved out white gates took 65.00 from my deposit for the sofa being left even though thew previous tenant had also been charged for this, they just couldn't be bothered removing it. Boiler blow up middle of winter, took 3 days for white gates to get in touch as they have no emergency on call finally arranged for someone to come out to repair it but took a week and half for the repairs to be carried out. had no heating and hot water. gas and electric went from 74.00 that month to 225 because i had to boil pans of water and used plug in heaters whilst awaiting for repairs to be done. Reported a light switch when i first moved in, someone came out to look at it never got fixed but was taken out of my deposit when moving out. there was a leak in the roof in living room again someone come out to look at it never got repaired, would come in some morning to raining water all over my glass table. I work in the NHS and during covid they was booking British gas in to do safety certificate , i do 14hr shift and was working back to back during the breakout i was charged for a missed appointment i didn't even arrange. Seriously wouldn't go with these, they never sort out repairs and always make excuses to charge things out of your deposit.

Still waiting for call back to arrange valuation from enquiry 3 weeks ago