Whitegates West Derby
Whitegates West Derby
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2.00 /5
Appalling if they actually have to do anything, rather than just collect their fee every month. (If you ask nothing of them they're ok - hence the 2 stars). Various repairs outstanding, including 2 years for a bathroom light fitting fixing. They forgot to renew my tenancy for 8 months and then charged £120 for it to be renewed. Even then the dates on the tenancy agreement were wrong. Everyone can make mistakes, however Whitegates have an entirely different level of ineptitude. Considering the largely dreadful standards of private landlord lettings these still manage to be in the bottom tier. As soon as my agreement is up I will be leaving them. Would not recommend to anyone.
2.00 /5
2.00 /5
Thank you for your review, as it appears you have been unhappy with our service, we can only apologies and ask that you call the office to discuss this should you wish to. Kind regards, Whitegates
2.00 /5
2.00 /5
Always in a rash. Nusty n short of information on properties they r trying to let! No even all keys available during a view!
1.00 /5
I don't recommended this agent company for buying the property
1.00 /5
1.00 /5
don't call them, they are very slow, they are not professional, I wanted to rent a commercial space from them, they placed me from one to another, emails sent so that I can see a commercial space with appointments in a few weeks, seriously? so much trouble to see a space with the potential to rent it and they did nothing
1.00 /5
Tried calling on a Saturday afternoon, website says closes at 4, rang from 3pm and constantly cut off, lettings site said office closed?PositiveResponsiveness, Professionalism
1.00 /5
Brilliant company. They sold my personal information after I got an email from them where I could get a ‘free online evaluation of my home.’ Stupidly I thought I’d have a look and put in my phone and email. I’ve since been getting on average 6 spam calls per day and a ton of spam emails. Thanks Whitegates. FYI the evaluation was way off (unsurprisingly)
Contact details
Sales Phone:
Opening hours
Unknown
Address
74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12
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At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!
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