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James Neave Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
07.06.2023
Outstanding Team

Brilliant team, extremely professional, always working with us. Felt like they listened to our point of view and always were friendly, no matter who it was! We use them again in a heart beat

5.00 /5

Great experience working with James Neave! Our deal was quite a long and complicated one due to solicitors and other legal stuff. James Neave were helpful and professional during those "legal battles" and were trying to help us along the way. I would definitely recommend them for either buying or selling properties. All team members I worked with (Hannah, Amber and Andy) were great and super helpful. Thanks all for your work :)

5.00 /5

Ryan has been absolutely amazing and I can not recommend the team enough. Everyone we came across during our flat purchase was so helpful and lovely. Always checked in on us and made sure we were kept up to date with everything. Thank you so much for your professionalism and care.

5.00 /5

We first crossed paths with Andy from James Neave when we viewed a property in Ashford TW15 with a view to purchasing it. We decided against it, but had, in the process, met a very nice man! As a direct result of the minimal amount of time we had spent with Andy, we knew that we would want to work with him to help sell our property. Long story short, we almost sold our property and then decided not to. Throughout the process, Andy visited us and was friendly, warm and offered us advice when we asked questions. THEN, we decided to buy a property to renovate. When we needed help to get an estimated value of its worth after renovation, and no one else would help, Andy stepped up. He still didn't know for sure if he would secure business from us, but was wonderfully open to helping us. When we did finally buy the reno and sell it we didn't want to work with anyone else and we made absolutely the right decision. Andy and his team had the renovated property sold within 2 weeks of it being on the market and the sale completed within 4 months. For the duration of the selling process Andy was available to us on WhatsApp, phone or email to offer support and advice. He chased and chased and chased those solicitors and represented us so well. We could not have asked for a better estate agent to work with and support us in, what was, a stressful period of time. I would not hesitate to recommend Andy and his team and would be happy to speak to anyone who wants to know more about why I feel this way. Thank you James Neave!

5.00 /5

We were on quite a journey with our house move out of Walton but Ryan was wonderful throughout. It was delayed a few years in the end for various reasons but Ryan always remembered to touch base with us when other estate agents couldn't be bothered. The service from James Neave was excellent throughout and we wouldn't hesitate using them again in the future.

Reply from agent

Thank you Katherine, we really appreciate your review :-)

5.00 /5

Very impressed with the service we received by Andy and his team when selling our home recently. James Neave was one of 4 agents we approached for a valuation and if I'm candid, not an expected forerunner, however, their online reviews were excellent and on this basis included them into the mix and I was very pleasantly surprised. Andy is not your typical estate agent. He took the time to listen to us about our home and what we saw as it's key selling points and potential. He then worked with us to ensure both the verbage about our property and the photos taken were completely to our satisfaction. The drone footage was stunning and would 100% recommend! The property sold in double quick time and Andy continued to be a source of great support connecting us to various contractors, nudging us when we needed to act on something and doing the same to others when they needed encouragement. He was quick to respond to our communications whether by WhatsApp or by email and helped to make what can be a stressful experience less so. Thank you Andy and your team!

Reply from agent

Thank you so much Sarah we really appreciate your kind words 😊 it was a pleasure working with you x

5.00 /5

We bought our house with James Neave, the whole team were amazing, very accommodating for viewings, great at following up in a friendly and approachable way guiding us through the process which helped with a speedy purchase. No matter who answered the phone in the office they knew about the house, they always responded really quickly to any questions we had on email or over the phone. Would 100% recommend them, Its hard to find an estate agent that has this level of professionalism at the same time as being just lovely people! Wouldn’t think twice to use them when we come to selling our property.

5.00 /5

Received excellent, timely service throughout the buying process of my flat in Walton on Thames. Ryan and Andy were helpful with all my questions. Ryan also spent quite a bit of time with me looking at rental flats as I was also looking to rent at the same time.

5.00 /5

The team at James Neave have been very efficient, patient and friendly. Always responds/follow up matters in a timely manner and provide all the support they can. I am very pleased with the whole process and I want to thank Andy and his team including Amber, Emily and others for their help. Would highly recommend.

5.00 /5

James Neave have been the best experience. Each one of its colleagues are very professional in what they do. Andy Davies was whom I dealt with the most. He is a highly experienced professional with incredible efficiency and positivity and really cares throughout every step of the way. I cannot thank Andy enough for his valuable advice, promptness and support in seeing my matter through until completion

Reply from agent

Thank you Avneet, I really appreciate your kind words. I hope you enjoy your lovely new home :-) Andy x

Contact details
Sales Phone:

01932 221 331

Sales Email:

andy@jamesneave.co.uk

Lettings Phone:

01932 221 331

Lettings Email:

andy@jamesneave.co.uk

Opening hours
Monday-Friday: 09:00 - 05:00 Saturday: 09:00 - 05:00
Address

38 High Street, Walton On Thames, Surrey, KT12 1DE, South East, UK

James Neave the Estate Agents are independently-owned property specialists based on Walton on Thames High Street. We don’t believe that all Estate Agents are the same. We firmly believe that the decision of which Estate Agent you instruct to sell or let your home will have an impact on the outcome. We focus on doing all we can to bring our customers complete satisfaction. Our desire to bend over backwards when necessary has won us many friends, and we are proud to say a significant proportion of our work is repeat business and referral. Establishing long-lasting relationships is key to our ongoing success. We have many years of experience in our chosen field, and we know our area very well. If you are looking for a friendly service and an unparalleled knowledge, you need to talk to our experts at the earliest opportunity. With James Neave by your side, your property needs are fully taken care of. We are proud of the friendly service we provide, and the understanding manner with which we treat our customers. We don’t believe in giving you the hard sell just to get you to sign up with us, because we believe in good old-fashioned customer service instead. When we build a strong relationship with our customers, we do so because we know this is the way to achieve mutual success. Whether you’re looking to sell a house or flat in the area or you’re hoping to find a tenant to lease your property, you should be talking to James Neave the Estate Agents first. We’re always ready to have a friendly chat with you in order to assess the options that are open to you, so pop in for a coffee and some high quality guidance today! AREAS THAT WE COVER: Walton on Thames, Hersham, Weybridge, Addlestone, Chertsey, Esher, West Molesey, East Molesey, Kingston, Claygate, Woking, Shepperton. SPECIALISING IN: Residential Sales, Lettings & Property Management

Our team

Andy Davies

Property Ombudsman Sales
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available