We had a really nice experience with the company. The agent, Scott, was extremely clear and helpful throughout the renting process and very approachable. I would definitely recommend, specially for students, it was a very quick and easy process!

Unfortunately our purchase did not go through, however the service we received from Stefan was satisfactory. Communication could have been slighter better with more regular updates regarding the vendors status etc. Regarding viewing the property on two occasions went well, the sales advisor on the first viewing was knowledgeable and knew a lot about the property, the second was more detailed and we did request access to the loft but for some reason this was not accessible. I would use Cameron again happily.PositiveQuality

Good experience!

We had a very good experience with Cameron agency. Everything went really well and our agent Scott helped us through all the process from the first visit to the move in. Which makes the process smooth and in 2 weeks we were able to move in. We can contact him anytime and he always get back to us straight away.

I incurred a financial loss of £2200 due to the actions of Aston McSharry, an employee of Cameron Estate Agency. When the sale was agreed upon, Aston McSharry failed to provide crucial information regarding the tenant residing in the property. Specifically, I was informed that the tenant was a private tenant who would vacate the property once the sale was finalized. However, it was later revealed that the tenant was, in fact, a council tenant. My solicitor completed the searches and inquiry process within three months, and we were prepared to close the sale. At this point, Cameron Estate Agency informed us that the tenant refused to vacate the property, necessitating an eviction order from the court. Despite waiting for ten months, no resolution was forthcoming, and my solicitor ultimately closed my file, resulting in a fee of £2200. This situation could have been entirely avoided had Aston McSharry provided accurate information regarding the tenant's status from the outset. Had I been aware that the tenant was a council tenant, I would not have proceeded with the sale, thereby saving myself the £2200 that I have now lost.

Changing this review as whoever is managing these agents and property managers doesn’t seem to understand how to action urgent issues. Initially I’d given 5 stars thinking the letting agent had scored us a good place, but we were fooled. After moving in we lived without a functioning boiler for two weeks where in tenancy guidelines it says you cannot leave tenants with cold water without addressing the issue for more than 24 hours. We have hazardous open bits of furniture around the flat at the moment and it has taken again two weeks and relentless chasing to try to get a handyman out to fix these issues. Cameron don’t seem to understand how to respond to emails either, I have to exhaust my time and waste lunch times during work to call them and give them a push to action requests made by both us the tenants and the landlord of the property. It’s beyond ridiculous. Very very disappointed by the lack of work ethic here. Things like this should not require chasing to the extent we have. Edit: In response to Karolina - there were two more occasions during our tenancy where our boiler broke down in the space of 2 months. We informed Cameron of health conditions and how important hot water was for us in the winter. Your one man handyman team kept just doing a quick fix until actual boiler engineers came in during the third breakdown and suggested the whole boiler be replaced. Each time we raised a ticket or concern we would never get a response until we chased over the phone two days later. The handling was absolutely appalling - Cameron clearly favored their client, the landlady rather than the tenants who had all sorts of written communication with anti-social behavior from the landlady. She herself had asked us to disassemble the furniture and had furniture delivered to us with no notice in the middle of a work day. When we reached out to Cameron you were dismissive and not taking in all the email threads being forwarded. No action was appropriately taken by the estate agents or the landlady until we actively got the council involved! Even during checkout we were being charged for pre-existing issues the previous tenants had left. Before we created an appeal with TDS we requested for Cameron to arbitrate a conversation between us and the landlady and we were refused after weeks of chasing (surprise surprise). So we finally made the appeal with TDS which Cameron submitted on the last day before deadline before we could go in and provide our evidence. Not only that when we called to ask if our deposit appeal had been initiated one of your colleagues responded with “I haven’t just put your deposit in my bag and gone shopping with it”. The attitude was so so so unprofessional. It’s funny because the inventory report during check in and check out created by YOURSELVES contradicted the deductions the landlady wanted to make from our deposit and we received 95% of it back. After a while I realized every communication with these agents and the landlady had to be done in writing because everything being said and done was a contradiction. Thank god I did otherwise our almost 2K deposit would’ve been eaten whole and they truly would’ve gone shopping with it.

Worst agency ever, time wasters, never to deal with them again. Response to your dishonest reply regarding my review. The case was not I was upset because my offer was not accepted. This is 100% lie, shame on you. I viewed the property in the evening that day and my offer was accepted by the landlord and this what is your employee sent me on WhatsApp from your Business number(see screenshot). Within few hours, early morning, the same employee sent me this message " Good morning, I spoke to my manager and we received a reservation from another applicant overnight therefore the property is no longer available. If we have any other suitable options then we will let you know ". Its really nasty to decide overnight to give it to someone else after I cancelled the other viewings and emailed another agency to cancel my offer with another property. This is very unprofessional and never had such thing before. So, do not provide fake information here to deceive people and to show that you are professional, YOU ARE NOT!!!

They call their properties "luxury" which could not be further from the truth, as so many of their properties are right in between social housing. They heavily mislead you on the real costs you'll be paying in their properties, and then just shrug their shoulders once you've signed the contract. Avoid. Terrible.