Awful letting agent.NegativeResponsiveness, Quality, Professionalism, … More

We had a viewing on Flat 3 Rayworth Court in Truro on the 31st of March. I gave my email address, wrote on the paper, because I dont really think I got an email from them confirming the viewing appointment so I gave my email address again. … More

Awful letting agent.NegativeResponsiveness, Quality, Professionalism, Value

We had a viewing on Flat 3 Rayworth Court in Truro on the 31st of March. I gave my email address, wrote on the paper, because I dont really think I got an email from them confirming the viewing appointment so I gave my email address again. Me and my husband were waiting whole day for the application form, I even rang them that day about the application. Didnt receive any.

Absolute joke of a estate agent, pitiful service, communication and organisation, couldn't organise a p!$$ up in a brewery More

Absolute joke of a estate agent, pitiful service, communication and organisation, couldn't organise a p!$$ up in a breweryNegativeResponsiveness, Quality, Professionalism, Value

I have rented a fully managed property in the past with this estate agency. It was a shamble from start to finish and we ended up having to leave the property due to ongoing issues always overlooked and never taken care off seriously neither by the estate agent and the landlord alike. Only interested in the rent being paid. Never was helpful in trying to solve problems that are of the agency/landlord responsibility. I would never recommend them. Have been using many other estate agents and this is the worse experience I ever had with an estate agent.NegativeQuality, Professionalism

How Northwood have such good reviews I don’t know ! Horrific from start to finish as a letting tenant . One would guess the reviews are the agents themselves writing them under different names . Let a house for an extonionate price that wasn’t fit for living in . Wouldn’t carry out repairs . Severe mould . Couldn’t use some of the rooms due to this . All repairs when finally carried out were carried out by the owner who had no idea how to repair anything but refused to pay to have things fixed properly . Windows were illegally sealed shut which they denied but stated in the tenancy they were sealed . Gave notice on property , refused us giving the notice due to it being less than a month as we payed rent on a different day to moving in originally . But they accepted this notice the same date the month before , we’d had problems finding another property so had to later retract notice . When it came to check out day , tried to bill us for a light that wasn’t working - as also wasn’t working when we moved in . While in property they sent out contractors to look at mould who northwood still try to charge us for to this day , when it’s the owners responsibility to pay . We moved out 2 years ago ! . Steer clear at all costs , will never use Northwood again . Extortionate rent prices and deposits , which they’ll try their best to deduct from for anything possible . Also the manager is extremely rude at every opportunity and very argumentative

Will not say to much but the

Will not say to much but the service that Roger gave us has been very poor. We are taking our complaint direct to northwood as Roger is impossible to deal with now.