Service way beyond

From day one meeting Billie to view the house, I found the whole team at Northwood Truro to be absolutely amazing. I have spent my whole career in a service industry. I have to say that I was incredibly impressed with the thought, care and consideration that I received throughout my tenancy. Letting agents generally have a reputation for looking after the Landlord better than the tenant, but I can honestly say that as a tenant, I could not have wished for higher standards of care and service. You guys exceeded my expectations at every interaction, and I truly felt looked after as a client, and you went beyond the call of duty right up to the end. Fantastic service.

"Service way beyond..."

From day one meeting Billie to view the house, I found the whole team at Northwood Truro to be absolutely amazing. I have spent my whole career in a service industry. I have to say that I was incredibly impressed with the thought, care and consideration that I received throughout my tenancy. Letting agents generally have a reputation for looking after the Landlord better than the tenant, but I can honestly say that as a tenant, I could not have wished for higher standards of care and service. You guys exceeded my expectations at every interaction, and I truly felt looked after as a client, and you went beyond the call of duty right up to the end. Fantastic service.

Very thorough and responsive at all times. I was kept informed through all of the process which turned out to be very quick! I wouldn’t hesitate to use Northwood again

What a brilliant team- as a first time landlady I was apprehensive. I needn’t have worried. They found a tenant quickly , and from day one took care of everything.They are professional,friendly and provide a top class service. If you’re thinking of letting a property, you won’t do any better than Roger and his team.

Now we are several months into our new property, I thought it was time to write a quick review about Northwood in Truro. We had been hunting a house to let close to family and were on several agents books. Northwood were very proactive in helping us get a property to suit and Billie phoned us to say she had something suitable within a few days! Normally, having to chase other agents in the past for updates, this was a refreshing and pleasant change!! We went through the application process (as we fell in love with the house after Billie showed us round). It’s all very professionally done in the office and compared to previous agents the whole team were helpful from start to finish. Overall, my wife and I feel comfortable knowing that if anything goes wrong, everything is in place to get resolved very quickly (be it a leaky pipe or a boiler service). So big thank you to you guys and especially Billie for such a warm and friendly customer experience. Hope we are here for a long time. 😀😀😀

Great place to help you get tenents for your property. Very professional & a great team of people.

Really helpful team in all aspects