Webbers Estate Agents Great Torrington

very rude receptionist

After reading all the recent reviews I can't but agree with the comments. I have been waiting over 4 days for a reply to an email. tried calling numerous times only to be told that there is a high volume of calls, this has been the same for about a year now. We have periods of time where the software crashes and we are have staff sat around waiting for the issue to be resolved with no communication from AgentOs

We have been with Agent OS for over 15 years and I don't normally comment on these kind of platforms but we are desperate for a response and have exhausted all other avenues We are currently having major issues with emails and messages and this is having major implications with our business. We have been trying to get this resolved with Agent OS for over 2 weeks now but the customer service is non existent. They are very good at apologising but the organisation is totally faceless. We have had an external IT firm involved who know what the issue is and how to fix it but we simply cannot get any kind of cooperation from agent OS

We’ve been using AgentOS for over 12 years, and unfortunately the service has gone downhill fast. Although they advertise chat and telephone support, in my experience it has been impossible to reach anyone, and emails often go unanswered. We’re having ongoing issues with our system—particularly with client emails not being received—which has caused real problems for our business. I can only share my own experience and say that if you’re looking for a reliable CRM provider, you may want to consider other options.

An absolute shocking service. Have been with this company since 2010 and it has never been as bad as this. I am trying to get through to support and have been disconnected now 12 times (and counting), after about 30 seconds. I have also tried to contact them through their online support service but they are not online at the moment! Atrocious, absolutely atrocious!!!

I used Webbers in Bude to sell property and had to terminate. I tried to buy using this Webbers and they turned a property sale into a bizarre auction. The property I originally wanted became available again and just happened to sell the night I enquired again. I wouldn't trust this bunch of cowboys ever again. Nice of Webbers to take the time to reply to my review a year after I posted it!

I have been a customer with AgentSo software over the past 15 years, and this is, without a doubt, the worst customer service experience I have ever encountered. …

I've called 8 times this afternoon to try and reach someone. the line has cut out each time. I've not had a response to the ticket I've raised for 3 weeks despite it saying the lead time is 36 business hours and chasing them on email for a response several times.

Shockingly poor customer support, never answer phone calls nor respond to emails.

★☆☆☆☆ Untrustworthy and Overpriced – Avoid I rented a property through this agent, and every year he tried to increase the rent without justification. When I compared with other agents, I found similar or even better properties being rented for 30–40% less. He consistently overprices his listings well above market rates. On top of that, he's unresponsive, never acts in a timely manner, and always sides with the landlord. As a tenant, you’re left with zero support. Completely unprofessional — I would not recommend him to anyone.