I had a great experience with Jackson-Stops when renting our house. Jade was extraordinaire, she gave me very useful advices no agent did before and also she's very careful and listens to your needs. She helped with the entire process, and also after the contract was signed. Totally recommend them as they offer high quality services.

The rental market is really crazy at the moment and it's been really hard to get any call backs from Estate agents generally - always being sent to online bookings and emails, but I got a call from Charlie. He not only offered alternatives to properties that were no longer available, he took time to fully understand my requirements, have a bit of a chat and generally made me feel very valued as a potential tenant - even calling the day before a viewing just to confirm it - I very much appreciated that friendly and human-touch approach and would certainly head back to Jackson-Stops in future for this level of service!

I recently contacted Jackson-Stops, Richmond, in my search for a flat to rent in the area. I thought my needs were too niche but unbelievably Louis Gardener found me my dream home within a couple of weeks. He was amazing! His commitment was unerring; a consummate professional. The best experience I have ever encountered with a letting agent. Highly recommended.

Noran responded promptly to our very first inquiry and remained immensely helpful throughout. We appreciate the way he made himself available and kept us informed while never making us feel pushed, especially during a period of indecision on our part. The moment we were ready to make our decision, he moved things along quickly and smoothly. We’re pleased with his service and with the result.

Highly recommend Jackson-Stops Richmond! In these very uncertain times, moving and renting could be very daunting. But our agent, Charlie Southall, made it so incredibly easy. He kept us calm and informed every step of the way, gave us timely updates, and was always available to answer our call and our questions. Unlike our previous experience with other letting agencies and agents, Charlie was really very helpful, approachable and took the time to listen to our concerns and situation. Topnotch service. 5 stars.

Charlie was instrumental in securing our offer despite the offer having been decided over a weekend. He was transparent and made sure we were well informed throughout the process and provided help wherever possible to help secure our new home quickly. We were extremely grateful for his help and are now happy with our new home.

I recently worked with Charlie as my letting consultant and I couldn't be happier with his services. Charlie is extremely knowledgeable about the local property market and provided me with excellent advice throughout the process. He was responsive, always available to answer my questions, and made sure that the entire letting process ran smoothly and quickly. Charlie's attention to detail and ability to stay on top of things made the entire experience stress-free and enjoyable. He is professional, friendly, and truly cares about his clients. I highly recommend Charlie Southall to anyone looking for a senior letting consultant. Thank you, Charlie, for your excellent work!

We have been looking for a property on rent in twickenham for quite sometime. Finally our searched got over as we got lucky in finding a place that we liked. All thanks to Jackson Stops, particularly Charlie for helping us close the deal. Charlie is prompt, efficient and a diligent young guy who knows his job. Thank you Charlie for all your support and guidance. We look forward to moving in and having a great bond with Jackson Stops. Wishing you a bright and fulfilling career ahead. Cheers! Sana

Charlie handles with professionl manner. He has provided a good letting service.

I'd like to compliment Katie Goodman on the excellent and prompt service as I am in process of renting a flat locally in Richmond and she is assisting me in the process.