A selection of reviews, highest rated first. Not every review may be shown.
I paid the full year's rent on 22 August - a huge expense for a student, but certainly an asset for the agency. I hoped that the agent's support would reflect my commitment. Unfortunately, when I got the keys to my flat on 31 August （It's …
Reply from Jackson-Stops and Staff: Dear Robert, We really appreciate you having taken the time to post this review. The team will be working with you to ensure that your stay is enjoyable and if we can be of any further assistance, please do get in touch. Kind regards, Asma
Whilst looking for a flat to rent, I met with Chloe Williams at a particular property in Richmond. I found her to be warm, friendly and professional. I subsequently met her at her office where she kindly helped me with various forms. …
Reply from Jackson-Stops and Staff: Dear Bobby, We really appreciate you taking the time to leave such lovely comments about Chloe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
My first impression with Jackson-Stops Richmond is good. Charlie Southhall contacted me and arranged viewings just one day after my online enquiry. It's quick and made me feel valued as a potential tenant. Although I don't consider looking for a flat in Richmond anymore, I recommend this friendly agency!
Chloe has been amazing in my property search, so professional and compassionate.
Reply from Jackson-Stops and Staff: Dear Jonnie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie, Customer Relations Team
Great service to help us find a rental - all smooth and kept in track by Chloe who was beyond helpful at all time
Reply from Jackson-Stops and Staff: Dear Colin, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
Sold my house with William and the service he provided was second to none. What a great guy, was well informed through the whole process. Sensational.
Reply from Jackson-Stops and Staff: Dear Megan, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah, Customer Relations Team
I recently had the pleasure of working with Chloe in my search for my first solo flat, and I couldn't be happier with the experience. From the very beginning, Chloe was prompt in her responses, always making herself available to answer any questions and address any concerns I had. Her attentiveness to my needs and preferences made the entire process smooth and stress-free.What truly sets Chloe apart is her genuine helpfulness. She went above and beyond to ensure that the process was smooth.
I am now happily settled in my new flat, and I have Chloe to thank for that. For anyone looking for an estate agent who is professional, attentive, and truly dedicated to helping you find your perfect home, look no further than Chloe. She is a true gem, and I wholeheartedly would recommend her to anyone. Thank you, Chloe, for making my first solo flat renting experience a fantastic one!
Reply from Jackson-Stops and Staff: Dear Crystal, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team
Lara the team manager has been incredibly helpful. We are looking to relocate from the Netherlands and with little knowledge of the teddington market it has been fantastic to pick Lara’s brains about location and properties in the area.
Reply from Jackson-Stops and Staff: Dear Klaas, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
The whole team at JS Teddington have been really helpful - Lara has been really supportive and her knowledge of the market has been super helpful - I will definitely come back to Lara when looking to rent in Teddington
Reply from Jackson-Stops and Staff: Dear Sam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
Jackson stops have been nothing but helpful, especially Isabel who has been helping me with my search, Thankyou to the whole team for being so responsive and informative.
Reply from Jackson-Stops and Staff: Dear Izzy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Marilyn Plews, Customer Relations Team
