Many thanks for everyone's help with a special thanks to Hannah who did much to help us through all the technical details, especially as we live in Spain.
We had the benefit of a very good sales pitch on what they could do for us. Sadly that was the best aspect of the service. We lost one house sale because they failed to keep us updated on a proposed completion date. By the time we had the news, it was far too late for us to fit in with our purchaser’s plans and so they pulled out. We feel that we were misled at times, and although we did sell eventually through them, our buyer would only communicate with us directly, which we were relieved about, as we had lost all faith in the agent. The best person at the agency for communications was James Warne. Only young but certainly very good. If it wasn’t for James then we would have gone elsewhere.
Have been trying to view a property in Taunton that is on the market with estate agent for the last 3 weeks!!. Have left messages and even had an appointment booked for 10.00 today which they didn't confirm by email, when we phoned to confirm the viewing they said really sorry but one of our staff has not confirmed it so we can't do the viewing now!!! Feel sorry for the sellers ,as we could've bought this property 3 weeks ago if their agents weren't so crap!!
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43 High Street, Taunton, Somerset, TA1 3PN, UK
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