We had the benefit of a very good sales pitch on what they could do for us. Sadly that was the best aspect of the service. We lost one house sale because they failed to keep us updated on a proposed completion date. By the time we had the news, it was far too late for us to fit in with our purchaser’s plans and so they pulled out. We feel that we were misled at times, and although we did sell eventually through them, our buyer would only communicate with us directly, which we were relieved about, as we had lost all faith in the agent. The best person at the agency for communications was James Warne. Only young but certainly very good. If it wasn’t for James then we would have gone elsewhere.
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43 High Street, Taunton, Somerset, TA1 3PN, UK
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