Fantastic service from start to finish. From initial valuation through to completing on new property. All staff were amazing in all aspects of the sale of our house, to the purchase of our new home. We would particularly like to highlight the amazing work of Jasmine and Alanah who helped us throughout and kept us well informed at every step of the journey. Thank you so much for making the purchase of our dream home a smooth and stress free experience.
Having managed my wife's property for the last five years, I decided, when the last tenant moved out, to employ the services of Richard James Estate Agents. I am pleased to say that they have not disappointed in both their response to the task of finding, referencing and installing a new tenant and in sorting one or two other issues out for me before the handover. Gee Cowley has been excellent as the property manager and I thoroughly recommend the company to anyone wishing to use the services of a truly professional organisation. Paul Vitti.
We had a great experience with Richard James. Especially Sadie Collick. She was extremely friendly, helpful, and easy to deal with. Sadie answered all of our queries and made sure everything ran smoothly. I'd highly recommend renting through them.
We are new landlords and after meeting with a couple of agents, decided to use the services of Richard James to let our property. Grace Dobie was excellent, answered all our questions, and helped us find suitable tenants. Our property manager, Gemma Cowley, is also excellent. She's eager to help and responds quickly to queries. I cannot recommend them highly enough!
Sadie Collick was a pleasure to deal with. Kept me informed every step of the way and was prompt in delivering information. A very pleasant experience considering I'm new to renting privately, so can't thank her enough for making me feel so at ease. Very friendly, polite and easy to talk to. Would definitely recommend her to anyone looking for a rental property!
Sadie was outstanding in her service arranging a rental property for us. Her attention to detail, professionalism and friendly attitude made her a standout agent in comparison to those of competing firms. Her communication was timely and her guidance was clear and she addressed all issues in a maner that met the highest of standards. I would highly recommend Richard James Estate Agents and in particular the service provided by Sadie
I've used a lot of estate agents in the past (getting student accommodation to having to suddenly relocate from a place of accommodation to a new flat), however, none of them match the responsiveness and professionalism of Richard James. Past experiences of dealing with estate agents has sometimes left a bitterness, however, Richard James, and the crew there are fantastic. For my flat, it's very comfortable, reasonably priced, and as stated on the advertisement, and I have no intention of moving until I can afford my own place. Gemma Cowley has been my point of contact since moving in, and she has been brilliant. Responsive, professional, and very easy to approach! Thank you Gemma for restoring my faith in all relocating!PositiveResponsiveness, Quality, Professionalism
Myself and my wife are so glad that we have managed to finalise two bedroom property to rent in Swindon . Team at Richard and James were very professional and very supporting and helpful . They made us feel very welcoming both over telephonic conversations and also when we met them face to face . Sadie was our Letting Negotiator and she was brilliant . Once again thank you very much Sadie and entire team of Richard and James for providing us with such a delightful customer experience . Delphy & Shivona
Jessica West is my property manager for the place we are renting. She is professional, friendly, calm and always available to help us out. We are so happy with all the facilities Richard James has to offer for their tenants that we definitely recommend them and especially Jessica as your point of contact. The entire team is brilliant and ever ready to help including Rheanna who went out of her way to help us too. Great team! Excellent work😊
Very professional and always responded quickly to emails and queries.PositiveResponsiveness, Professionalism
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Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AJ, UK, SN25