We have just moved out of a Richard James property that we were renting. The checkout process was smooth and Gee Mossom told us exactly what would happen, super friendly and informative on the phone.PositiveProfessionalism

This agency very quickly arranged a viewing and then processed my application to move in very efficiently. All of the staff I spoke to were courteous and friendly and thanks to Georgina Mepham for her work and customer service.PositiveProfessionalism

Janie helped us find our property, providing us with great information about the area and what suited our needs. She took the time to learn more about our situation and was friendly, efficient and attentive throughout.PositiveResponsiveness, Professionalism

Whitney Milhench did a great job arranging the repairs to the shower and toilet recently. Quick service, given the times we find ourselves in. The contractors were also very good, communicative and prompt.PositiveResponsiveness, Quality, Professionalism

The service received from Richard James and Gemma Cowley has been excellent. We have found the process of moving a smooth and easy one. Gemma has been extremely responsive and pro active in getting us from A to B especially in a COVID restricted environment. Thank you for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Gee Mossom was great throughout the whole tenancy process and helped arranged maintenance and recover some costs from a tenancy deposit. She was always available to talk to and very professional. ThanksPositiveProfessionalism

Georgina Mepham and Sharnni Wilson have been brilliant throughout our search for a rental and since moving in. They genuinely go above and beyond. An example of this was by still being in the office late on a Friday evening to book our viewing for the next morning as well as Sharnni being available throughout to help ensure our move in has been as smooth as possible. Thank you both so much!!PositiveResponsiveness, Quality, Professionalism, Value

Michelle Brown made the moving out and inspection process of leaving my rented flat easy and quick to do. She was professional and friendly throughout and always communicated any updates with me. Thank you Michelle!PositiveProfessionalism

I probably had the best checkout experience of yet. I had to move out in a hurry and was not able to clean certain places but GEE MOSSOM found me a cheap cleaning service and she handeled everything herself. She was always responsive and concise. Definitely recommended.PositiveResponsiveness, Quality, Professionalism

Professional, helpful and efficient would be how I would describe our experience with Richard James Estate Agents and especially Georgina Mepham. Having spoken with other estate agents Georgina was far and above the most helpful and efficient. Thank you very much Georgina for all your help.PositiveProfessionalism