I've used a lot of estate agents in the past (getting student accommodation to having to suddenly relocate from a place of accommodation to a new flat), however, none of them match the responsiveness and professionalism of Richard James. Past experiences of dealing with estate agents has sometimes left a bitterness, however, Richard James, and the crew there are fantastic. For my flat, it's very comfortable, reasonably priced, and as stated on the advertisement, and I have no intention of moving until I can afford my own place. Gemma Cowley has been my point of contact since moving in, and she has been brilliant. Responsive, professional, and very easy to approach! Thank you Gemma for restoring my faith in all relocating!PositiveResponsiveness, Quality, Professionalism