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Green and Company

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagensts.com
Following reviews are ordered by highest rating
5.00 /5

We move a lot with my work globally and the quality of an estate agent’s service becomes somewhat of a deal breaker when setting up your expectations about the area. Maybe it shouldn’t, but it does. They are usually the first people we get to meet in a new area and we tend to take their professional and personal attitude, to a certain degree, as a “sign of things to come”. I have met Green & Co Lettings – Sutton Coldfield, searching for the next family rental in the UK. There are several things we were impressed with Green & Co during the whole process. Initially a young man, Callum, helped me with a viewing. He was kind and patient with my never-ending inquiries. Later on, another property came up in their portfolio, the one we ended up renting. The gentleman who helped us with the viewing was equally patient, understanding and informative. Both were professional, yet personable. We decided to apply and were then in the safe hands of Sarah. She handled our application amicably. She does an excellent job dealing with all aspects of the process. She went above and beyond our expectations, working late to get our documents ready and being there whenever we needed help. On the day I got the keys, I was greeted by Miss Harper and staff in the office. They were genuinely friendly, warm and welcoming. Their energy, positivity and charm made us feel at “home”. Green & Co uses a portal to manage your application. It gives clarity and manages expectations. User interface was very well thought of. Some ideas (deadlines etc.) might need further tweaking, but overall the portal was a very positive experience). One would assume this to be the industry standard. Why is it not? Through the portal, we were able to manage our communication, documents, payment, contract etc. We were in the loop for every step of the way. When we had occasional queries, Sarah and accounting department were quick to respond, clear and precise. Well done! Lastly as a general remark. We are pleasantly surprised by the quality of service we receive in and around Birmingham. Our benchmark is our interaction with several estate agents at varying capacities during our time in many cities around the globe, for the last 20 or so years. We have had the "privilege" of experiencing almost rude unhelpful arrogance, know-it-all snobbery and off-putting personality shortfalls of many estate agents across continents. This continued with some Surrey agents here in the UK. Hence, we were a bit unsure of what to expect in Birmingham. All Birmingham estate agents* were a breeze to deal with. Decent, down to earth people there to help doing their best. Green & Co Sutton Coldfield Lettings was not an exception. Thank you, Sarah and team for a hassle-free, pleasant experience. We strongly recommend their services to anyone looking for a rental in the area. Trust me, you are in safe hands. *Please see my other reviews for Places Birmingham and Maguire Jackson.

Contact details
Sales Phone:

0121 355 8828

Opening hours

Unknown

Address

Warwick House 9 High Street, Sutton Coldfield, West Midlands, B72 1XH, Midlands, UK

Our team

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