Awful experience! Do not use. Unprofessional and obstructive. They wouldn't pass on offers to vendor, they demanded to see deeds to house I was selling as proof of ability to pay. They had their own agenda and tried every trick to put me off. Even vendor was fed up with them n gave me his mobile number so we could communicate directly. I gave up n bought a different house with purple bricks who were brilliant by comparison.

Absolutely waste of time ! They do not call back , they cancel viewings in last minutes ....

Have been using these agents for about 3 months as I am looking to buy a new home. They think it's acceptable to lie on status of properties when you place offers to maximise their profits. The store manager thinks it's acceptable to confirm bookings although the property has already been sold and no information is given had to find out by an Internet advert. Using an offer I retracted to 'persuade' a bigger offer although the offer was never there to begin with. Overall experience was bad and a full report is being given to ombudsman. Currently working with all the other agencies in the area.

RUBBISH! No rent paid to me for months on end - gas safety checks not carried out leaving me liable for prosecution - spoke to my tenant who was very unhappy as well would not recommend