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EweMove Stratford & Forest Gate

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Mo is amazing. Professional, efficient, I have no hesitation in recommending Mo he knows perfectly the market and how best to manage both landlord and tenant expectations. He is I am sure the best estate agent in London bar none. John

Reply from agent

EweMove Estate Agents in Stratford & Forest Gate- Thank you so much for your kind words and 5 Star Rating- it means so much to the team!

5.00 /5

I have been so impressed with Service we recieved from Mo Ahmed, my calls and emails were always answered promptly and nothing was too much trouble. How refreshing to do deal with estate agents who actually do what they say they are going to. We are especially impressed with excellent communication, polite and efficient with all aspects of the work. His approach was always friendly profesional And business like.

Reply from agent

EweMove Estate Agents in Stratford & Forest Gate- thankyou so much for your 5 star review of our Stratford Estate Agents. We really appreciate you taking the time to review and we hope we can be of assistance again in the future.

5.00 /5

Last year Mo Ahmed helped me with the purchase of my property in Forest Gate when he was working for other company. Mo was excellent. He was very dedicated to his job, communication was great throughout the process, I was very happy with the service which makes the whole purchase experience stress free. Hope to work with him again in the future.

Reply from agent

EweMove Estate Agents in Stratford & Forest Gate are delighted to receive such a fantastic review- thank you for taking the time to leave your review and for the kind words.

5.00 /5

I've had many dealing with agents in the last few years buying and selling as well as renting, Mo and ewemove take the process to another level. Personal and professional service with his high level of property transactions experience is outstanding. Thanks for taking all the stress and extremely grateful for your efforts with the sale of my house. I will be definitely be using your services again.

Reply from agent

EweMove Estate Agents in Stratford & Forest Gate- Mo & the team were thrilled to receive such kind words. Thank you for taking the time to share. We hope we can be of assistance again in the future.

5.00 /5

Just a brief word to thank Mo Ahmed for seeing us safely through to completion on house purchase. We are happily in the property now and are very happy with our new home. We would also very much like to express our gratitude to Mo Ahmed for having made the move as painless as it is possible for these things to be. he was always very helpful and made himself available by phone, email or in person whenever necessary and smoothed over any bumps along the way. Thanks again and best of luck with Ewemove!

Reply from agent

EweMove Estate Agents in Stratford & Forest Gate- Thank you so much for your kind words and 5 Star Rating- it means so much to Mo & the team!

5.00 /5

Mo Ahmed is a Five-Star delight to work with; warm, friendly and totally professional in every respect. One visit to his office was all I needed because I was working abroad when I sold my house in Stratford. He put me in touch with a good solicitor and gave realistic and helpful suggestions about pricing and presentation. He made regular international calls to keep me informed of buyers' interest and kept in touch with my agent managing the property to ensure courteous cooperation with the old tenants moving out. He co-ordinated with solicitors on exchange of contracts and completion of purchase and did everything to ensure a smooth transition for the new owner taking possession. Mo is simply the best.

Reply from agent

EweMove Estate Agents in Stratford & Forest Gate- Mo & the team were thrilled to receive such kind words. Thank you for taking the time to share. We hope we can be of assistance again in the future.

1.00 /5

Ombudsman complaint upheld and compensation awarded for: 1. EweMove agent removing and disposing of house contents, in breach of written instruction and contract of sale. 2. Complaints process being terribly managed, with obligations on how to treat a complaint being disregarded and instead threatened with legal action.

Reply from agent

Dear Mr. Honhold, To address the recent comments you posted, which have been taken out of context and may lead to misunderstandings. In 2022, we sold your property. There were unforeseen delays due to a defective lease, which were entirely beyond our control. Throughout this period, we made every effort to resolve the issues promptly. However, despite our diligent efforts, you chose not to settle our invoice after the sale was concluded, instead raising various accusations to avoid paying our fees and then demanding a 50% reduction. You did not raise any complaints during this challenging transaction. The issues were only brought to our attention after the sale was completed, and the fees became due. Consequently, we were compelled to initiate legal proceedings against you and your partner. In response, you filed a complaint with the Property Ombudsman. The Property Ombudsman has reviewed the case and found it overwhelmingly in our favour, requesting you to settle our fees in full, with a minor deduction. The ruling is comprehensive, spanning 13 pages. Unfortunately, the extract you have shared omits crucial context, which could mislead others. This may stem from dissatisfaction with the Property Ombudsman’s decision, particularly as your request for a 50% fee reduction was not supported. It's important to note that the Property Ombudsman did not uphold several of your complaints. We have considered and taken on board the feedback from the Property Ombudsman. As an agency, we value transparency, fairness, and we hold ourselves to a high standard, and we regret that we did not fully meet these standards in our communication with you. We apologise for the shortcomings on our part that led to this situation.

1.00 /5

Cowboys Cowboys making the most of the supply and demand of the market. Turned up at the property to view and speak with Mohammed Ahmed, branch manager at Stratford who didn't want to talk and was clearly just there to keep the door open on the property. Don't trust or go with them, there are plenty of estate agents that are willing to treat customers with enough respect and communication out there. The branch manager at Stratford is the worst consultant I have ever had to deal with. I had to chase him to answer simple questions and it was clear that he only wanted to get the max amount for the landlord, which is fair enough but as a customer, we deserved better treatment. The reviews on trust pilot all look fake. Everyone is entitled to their own opinion and I have been in sales for over 10 years to understand that this is not customer service but just poor customer service.

Reply from agent

Thank you for your feedback. We provided access for you to view the property promptly on the day you enquired on the freehold house. We also provide you with a 2nd viewing for you to help decide and finalise your formal offer. However, chasing us for a response within one hour with 7/8 calls while we are attending appointments and not being able to communicate does not, in our opinion, constitute poor customer service. The property, in particular, was very popular and had several offers. On this occasion, the vendor accepted the higher offer. We're sorry for any disappointment caused, but we must act in accordance with the seller's wishes. We wish you all the best of luck in your property search.

Contact details
Opening hours
Monday-Friday: 00:00 - 00:00 Saturday: 00:00 - 00:00 Sunday: 00:00 - 00:00
Address

Bizniz Point, 44 Broadway Stratford, Stratford & Forest Gate, E15 1XH, London, UK, E15

About

Hello! I'm Mo, Stratford & Forest Gate's local EweMove personal agent. Nice to meet you... I've lived in Forest Gate since 2000, and have worked within the property industry in the area since 2007. I made the move to Stratford and Forest Gate because of the incredibly diverse and friendly people, I visited previously and instantly fell in love with the area. I knew it had to be my home, so I picked myself up and landed here! I haven't looked back since. I've been in the property industry for some years now, so I've seen what makes a great agent and a poor one. I'm a member of the National Association of Estate Agents, which means I've learnt how to perfect my customer service skills, by learning from some of the best in the business. It's helped my understanding and knowledge of property, compliance and regulations to no end too! It might sound cheesy, but my favourite part of the job is making people happy and helping people find their dream homes. It's given me some fantastic memories. I find it genuinely fulfilling and get great sense of job satisfaction from helping people find and move into their dream home. The fact we can be there from start to finish with one point of contact throughout for our customers is how so many people we have helped that have moved within the area became personal friends.

Our team

Mo Ahmed

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation

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No marketing information available