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Kaybridge Residential Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Over the moon with the excellent, professional and friendly service we have received throughout our entire selling and buying process! Both Kevin and Ismail are fantastic. We highly recommend Kaybridge Residential - 5 stars from us!!

Reply from agent

Hi Katie, thank you for your kind words and this wonderful review about your experience with the team in Stoneleigh. We're pleased that the team have been so helpful and efficient throughout your dealings with them. We appreciate you taking the time to leave this review along with your recommendation, we wish you all the best moving forward! Kind Regards, Kaybridge Residential

5.00 /5

Excellent customer service, professional and very friendly. Kevin and Ismail have provided practical, realistic advice and market insight, both have lots of experience in the industry. They have also worked extremely hard and are willing to go the extra mile to help their client find the right buyer for the client's situation, showing dedication and commitment to customer service. Highly recommended.

5.00 /5

Kaybridge were a fantastic agency to work with, very personable and utterly committed to us as buyers. Kevin was our agent for the property we wanted and he was instrumental in getting our offer accepted in a manner that suited everyone - a difficult thing to do! Couldn’t recommend them more

5.00 /5

Professional and friendly service. Having used the services of Kaybridge Residential for the first time, I was pleased with the way the business was conducted in a clear and professional manner with attention to detail and with sense of urgency. Highly recommended and we’ll use them again.

Reply from agent

Hi, thank you so much for your positive comments about our team. We are pleased that the team have been so helpful and efficient throughout your dealing with them. We appreciate you taking the time to leave this review. We wish you all the best moving forward! Kind regards, Kaybridge

5.00 /5
01.09.2018

Kaybridge residential conducted the sale of property in the most professional manner with attention to detail and with a sense of urgency. The fees were very reasonable and the processed ran smoothly and swiftly.

4.00 /5

Richard was extremely helpful, taking time to explain all my 'first time buyer' questions. Really good service.

3.00 /5
Reply from agent

According to our record, we have got no information about you or ever have dealt with you directly Mr Hussain, we can’t find you in our data base or ever have had any interaction with you.Can you kindly please remove this review. We endeavour to help all our clients helping them throughout the journey. Kaybridge team

1.00 /5

We recently had an incredibly disappointing experience with this agency. After viewing a house that was not yet on the market, we made an offer that was accepted, albeit the process felt awkward from the start. Despite this, we proceeded as we truly loved the house.We completed all the necessary paperwork, and the "sold" sign went up, seemingly for us. Our mortgage was approved, and we were patiently waiting for the probate to be completed, which was supposed to take another 30 days. Imagine our shock when, after waiting for a month, we received a call saying the house had been sold to someone else who made a higher bid. In a desperate attempt to secure the home we had already invested so much time and energy into, we submitted an even higher bid. However, no one bothered to contact us with a response—whether it was a yes or no. This lack of communication and disregard for our situation was beyond frustrating, especially after we had already started dreaming about our future in that home and even began planning its architecture.If you're looking to buy a house, I strongly urge you to go to a trusted agency—one that values professionalism, transparency, and respect for their clients. Unfortunately, this agency failed us in all these aspects, and it has left us deeply disappointed.

1.00 /5

We recently had an incredibly disappointing experience with this agency. After viewing a house that was not yet on the market, we made an offer that was accepted, albeit the process felt awkward from the start. Despite this, we proceeded as we truly loved the house.We completed all the necessary paperwork, and the "sold" sign went up, seemingly for us. Our mortgage was approved, and we were patiently waiting for the probate to be completed, which was supposed to take another 30 days. Imagine our shock when, after waiting for a month, we received a call saying the house had been sold to someone else who made a higher bid. In a desperate attempt to secure the home we had already invested so much time and energy into, we submitted an even higher bid. However, no one bothered to contact us with a response—whether it was a yes or no. This lack of communication and disregard for our situation was beyond frustrating, especially after we had already started dreaming about our future in that home and even began planning its architecture.If you're looking to buy a house, I strongly urge you to go to a trusted agency—one that values professionalism, transparency, and respect for their clients. Unfortunately, this agency failed us in all these aspects, and it has left us deeply disappointed.

1.00 /5

The worst experience with this agency. Since the beginning of our negotiations we felt things were a bit strange… But as we really liked the house we decided to still move forward. After awkward beginning we got a call saying that we got the House. We were extremely happy. We them hired solicitors, got our mortgage approved and we were just waiting for the probate. After 1.5 months of our offer being accepted, we received one call saying that they were very sorry but there was another offer (sounding like it was a done deal for the other bidder.. yes it became an auction we believe..) Long story short, even after saying that we would potentially rase our offer to still keep the house, they never came back to us so we could only imagine that they for some reason chose who is buying their houses… At least for us this seemed very evident. With our mortgage ready/approved, investment positions withdrawn and solicitors hired. Big ££ loss will all that on top of the terrible experience… Ps: By the way the house was out of market as it was marked as Sold…

Reply from agent

Good afternoon, Thank you for providing feedback/review on your experience. At Kaybridge Residential, we are committed to providing exceptional customer service and handling offers professionally, as reflected in our numerous 5-star reviews. We regret to learn about your recent encounter. Upon agreeing to your offer, the property was promptly labelled as SSTC across all platforms at your request. Following a successful open-day, multiple offers were submitted, with timely notifications sent to unsuccessful applicants. It is important to recognise that we are legally bound to present all offers to our clients until the exchange of contracts. The ultimate decision regarding the property sale rests entirely with the seller, and our role is to present all offers in the most advantageous light. Following our previous conversation, a previous viewer submitted an increased offer, providing you with the opportunity to revise yours. Regrettably, you opted not to enhance your offer at that time and explicitly conveyed your decision not to do so. Subsequently, when you sought to revise your offer 2 months later, the seller had made considerable progress with the existing buyer and chose to continue with that transaction. It's important to note that within the UK legal system, All buyers are permitted to submit or augment their offers up to the exchange of contracts, provided they have viewed the property previously. It is our commitment and our duty to always operate in accordance with legal requirements and in the best interests of both sellers and buyers. Please be assured that we consistently adhere to legal obligations and act in the best interests of all parties. We wish you the best of luck with your future property search.

Contact details
Sales Phone:

020 8004 0474

Opening hours
Monday-Friday: 08:30 - 18:00 Saturday: 09:00 - 17:00
Address

23 The Broadway , Stoneleigh, KT17 2JE, UK, KT17,KT19,KT4,SM4,SM3,SM2,SM1,KT3

At Kaybridge Residential , we pride ourselves on offering a personalised, results-driven service that puts our clients first. Whether you're buying, selling, letting, or renting, our experienced local team provides expert guidance backed by award-winning customer service. We combine deep knowledge of the area we cover Epsom, Ewell, Worcester Park, Sutton, Surbiton, Chessington property market with powerful marketing strategies to ensure maximum exposure and the best possible outcome. Every client is assigned a dedicated agent to ensure clear, consistent communication from valuation through to completion. Our branch is part of a trusted, independently run agency, proudly recognised as one of the top-performing estate agents in the UK — with five consecutive Best Sales Branch awards to our name. Visit us today to see how we can help you make your next move with confidence.

Our team

No team information available

Guild of Professional Estate Agents
NALS
Property Ombudsman Sales
Property Ombudsman Lettings
UKALA
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure