Absolutely awful and unprofessional estate agents. Had problems since day one with this unprofessional outfit. Zero help with any maintenance issues. The 'emergency contact' number goes to nothing on whatsapp or text which they inform you do in an emergency situation. Jokers. I always have to sort out any issues with the property with my landlord and this lot don't do anything or offer any help. On my first day of renting the property, the agent cancelled my moving in time within an hour of us moving in and I had a car loaded with stuff and we'd already set off. I posted an initial bad reviews of the business here on Google as we were waiting. When greeted by the estate agent, the first thing she did was have a major strop about my review before even offering any apologies with the changing of times. I'd had major surgery too at the time so was not ideal at all. Honestly, avoid these jokers. I've got no time or respect for them now as they obviously don't care about their jobs or take it seriously, I'm guessing the higher ups don't either and just want peoples money. AVOID AVOID AVOID!!!

Absolutely awful and unprofessional estate agents. Had problems since day one with this unprofessional outfit. Zero help with any maintenance issues. The 'emergency contact' number goes to nothing on whatsapp or text which they inform you do in an emergency situation. Jokers. I always have to sort out any issues with the property with my landlord and this lot don't do anything or offer any help. On my first day of renting the property, the agent cancelled my moving in time within an hour of us moving in and I had a car loaded with stuff and we'd already set off. I posted an initial bad reviews of the business here on Google as we were waiting. When greeted by the estate agent, the first thing she did was have a major strop about my review before even offering any apologies with the changing of times. I'd had major surgery too at the time so was not ideal at all. Honestly, avoid these jokers. I've got no time or respect for them now as they obviously don't care about their jobs or take it seriously, I'm guessing the higher ups don't either and just want peoples money. AVOID AVOID AVOID!!!

I am a neighbour to one of the properties that Martin & Co "manage" and have endured high-frequency noises from the intercom for over 6 months. I work and live from home so this is really affecting me (headaches, irritation, and tinnitus) and I don't understand how the tenants at the property are managing with the noise considering I am across the road (unless the trajectory of the intercom only affects my flat)! This issue has been reported more than 5 times in the first 3 months to the letting agent. Although I have had responses from the letting agent that contractors will look into it, there has been no solution in all that time. Since then I have been submitting recordings to the Council via a Noise Pollution complaint and app to try and get an actual fix for the property they manage which is just ridiculous. I'm now even considering moving home due to this issue. If you were considering this agent I would strongly recommend looking at professional agents to do the job. The bottom line is I certainly wouldn't be impressed with the services or responses as a tenant or a landlord.

I am a neighbour to one of the properties that Martin & Co "manage" and have endured high-frequency noises from the intercom for over 6 months. I work and live from home so this is really affecting me (headaches, irritation, and tinnitus) and I don't understand how the tenants at the property are managing with the noise considering I am across the road (unless the trajectory of the intercom only affects my flat)! This issue has been reported more than 5 times in the first 3 months to the letting agent. Although I have had responses from the letting agent that contractors will look into it, there has been no solution in all that time. Since then I have been submitting recordings to the Council via a Noise Pollution complaint and app to try and get an actual fix for the property they manage which is just ridiculous. I'm now even considering moving home due to this issue. If you were considering this agent I would strongly recommend looking at professional agents to do the job. The bottom line is I certainly wouldn't be impressed with the services or responses as a tenant or a landlord.

It's been weeks since I've had problems that needed fixing, one of which they claimed would be done May 1st. It's now July 27th so do the math. They're so lax you'd think they were on holiday without a care in the world about servicing their customers. It's like they expect YOU to chase them up for problems they created.

It's been weeks since I've had problems that needed fixing, one of which they claimed would be done May 1st. It's now July 27th so do the math. They're so lax you'd think they were on holiday without a care in the world about servicing their customers. It's like they expect YOU to chase them up for problems they created.

Been s tenant for 6 weeks and still waiting for resolution of issues advised on day 1. They fail to reply to messages in a timely manner. Would not recommend.

Been s tenant for 6 weeks and still waiting for resolution of issues advised on day 1. They fail to reply to messages in a timely manner. Would not recommend.

Absolutely atrocious customer service. I even informed my landlord directly that it was in his interest to find another agent to manage the property. Numerous complaints regarding the property, not to mention the fact I was charged outrageous fees for a broken electricity meter, I had to subsidise an electrician myself to confirm this as Martin and Co completely refused to assist. Furthermore, I have been out of the property for 15 days, and check out has only just been done today, but is still not complete. If you love stress, sleepless nights, and incompetent staff, look no further! Avoid unless absolutely necessary.NegativeQuality

Rude staff, poor communication. Just not helpful at all