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Northwood - St Albans

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Renting with Northwood was a smooth and excellent one. They prioritise agreements and appointments and they were able to get back to us promptly when our offer was accepted. They made the whole process seamless and I like the fact that they left no stone unturned. Samuel Jeffries was my lettings negotiator and he kept me informed all through the process of renting up to moving in, top guy I must say. I hope I have a wonderful time being a tenant with them and hopefully we become a landlord with them in due time.

Reply from agent

Thank you so much for your kind words, Ayobami! We appreciate you taking the time to review your experience with lettings part of the business. Your feedback is invaluable and we are pleased that renting with our estate agency was a smooth process. We strive to prioritize agreements, appointments and our customers' satisfaction. We're delighted that Samuel kept you informed throughout the process up until moving in and we are so glad that he could provide exceptional service. We look forward to having a wonderful tenancy with you and hope this will blossom into even bigger opportunities within our agency in the near future!

5.00 /5

I recently moved out of a property managed by Northwood Properties, and I must commend their exceptional property management services. Claire's efficiency in addressing repairs within her control (subject to landlord approval) and keeping me informed throughout the process was truly commendable. Callum and Sam, the letting agents, demonstrated an impressive market knowledge of the area and its properties.   Sahera in accounts also has a great knowledge of property accountancy and answers queries to a high calibre

Reply from agent

Hi Sam! Thank you so much for your thoughtful feedback! We're thrilled to hear about your positive experience with our property management services. Claire, Callum & Sam (our honorable letting agents), and Sahera are all valuable members of our team, and we're delighted that their efficiency, market knowledge, and expertise have contributed to your satisfaction. If you ever have more queries or need assistance, we're here for you. Wishing you all the best in your new endeavors!

5.00 /5

This is not the first time I'm renting a flat in the UK and my experience so far was very disappointing: before you pay the agents are very helpful and sympathetic, but right after they disappear completely. With the Northwood I had a completely different experience: the viewing was right on time, the agent answered all our questions, we put an offer right away and in a couple of days the agent (Lenka) came back to us and told us that our offer was accepted. All the paperwork was done, all questions answered before the check in. The check in was done on a very professional level: everything was explained, the tour was made. Even very nice little detail: the check in report is online app where you can upload your photos and comments. Great experience, highly recommend!

Reply from agent

Thank you for sharing your experience with our letting agents in St Albans, Alexey. We're glad to have provided you with a positive and professional rental experience, from viewing to check-in. We appreciate your feedback and hope to continue delivering exceptional service.

5.00 /5

Had a really great experience getting help with my mother's meter not working. Elizabeth was very supportive, compassionate and efficient at actioning and providing regular updates to myself. The situation was painfully complex and Elizabeth never came across annoyed or frustrated in our communications over the phone or email. Very professional and I'm grateful for all the work that went into resolving this.

Reply from agent

Thank you for sharing your experience. We're pleased to hear that Elizabeth provided such supportive and efficient assistance with your mother's meter issue. If you ever need further help or have more questions, don't hesitate to reach out. We appreciate your kind words and are here for you!

5.00 /5

We were fortunate to start using Northwood 10 years ago to help let out our property. We can't fault them in any way. They have always been available when needed and have been fantastic at communicating between Landlord and Tenants. The Director, Tim and all his staff are first class. We also used their services again this time in selling the property. Alex was excellent in making this happen smoothly and again we appreciated his sound advice. All staff are totally professional and work hard. With great thanks to all staff.

Reply from agent

Thank you for your wonderful feedback, Simon! We're delighted to have been your choice for estate and letting agents in St Albans. It's been a pleasure serving you over the past 10 years, and we appreciate your kind words about our team, especially Tim, Alex, and the rest of our staff. Your satisfaction is our priority, and we're here whenever you need us. The Northwood Team

5.00 /5

We have used Northwood for many years for both sales and rental. Tim and his staff have always worked quickly and efficiently when dealing with our properties. When we recently sold a property Alex handled the sale, we found him incredibly helpful and his regular communications were very reassuring. We continue to use Northwood for a rental property, Sam has handled this and worked super quickly to find suitable tenants. We are very happy with the service we have received from Alex, Sam and all the staff in both sales and lettings. We would have no hesitation in recommending them.

Reply from agent

We truly appreciate your long-term trust in Northwood for both sales and rentals. It's fantastic to hear about your positive experiences with our letting and estate agents in St Albans - Tim, Alex, Sam, and the rest of our team. Thank you for your kind words and for considering us recommendable. We're here whenever you need us! Best regards, The Northwood St Albans Team

5.00 /5

One of the better real estate agents in the area. Alex was very prompt and responsive. Amazing to deal with and highly recommend.

Reply from agent

Thank you, Kai! We're thrilled to hear your positive feedback about our service and Alex's prompt responsiveness. Your recommendation is greatly appreciated. If you ever have more property needs or questions, please don't hesitate to reach out to our estate agents in St Albans.

5.00 /5

Very professional and speedy service. Samuel was more than helpful brilliant service all round.

Reply from agent

Thank you, Richard! We're pleased to hear about your positive experience with our professional and speedy service, especially with Sam. We appreciate your feedback!

5.00 /5

Excellent service for many years.

5.00 /5

Renting through Northwood- it's been very smooth, special thanks to Lenka for helping me navigate the initial processes!

Reply from agent

Thank you, Hristo! We're glad to hear that your renting experience with Northwood has been smooth. We appreciate your kind words. Lenka will be happy to hear your special thanks. If you ever need further assistance, feel free to reach out.

Contact details
Sales Phone:

01727 734550

Lettings Phone:

01727 734550

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 16:30
Address

48 London Road, St Albans, AL1 1NG, UK

At Northwood St Albans, we understand that dealing with residential property is as much about personal rapport and the relationship you build with clients as it is about market knowledge and expertise. After all, when you are putting your home or a sizeable investment property in someone else’s hands, whether it’s a property for sale or buy-to-let property, it is critical you have one key thing in your agent… trust. The experienced team at Northwood works very hard to build this trust and why we are so committed to looking after our clients. We are here to guide you every step of the way and support you throughout the entire process, whether you’re buying, selling, letting or seeking a property valuation. We ensure you get the best possible advice. Our exceptional service extends across a range of property services including property management services, rental valuations, and more. We are one of the foremost estate agents in St Albans and St Albans letting agents, having won numerous awards for customer service from being in the top 20% of agents in the UK three years running according to the BEST Estate Agency Guide, to consistently being the highest-ranked agent on allAgents for 8 years running. We have developed extensive property knowledge and expertise, having operated in St Albans since 2006. From Marshalswick to Jersey Farm, Fleetville to Napsbury, we deal with all types of properties, from 1-bed apartments to multi-million pound farmhouses. Whether you’re looking for homes for sale in St Albans or property to buy in St Albans, we can help you find the perfect property. We also have expertise in areas like Hemel Hempstead, where our services as Hemel Hempstead estate agents extend to a broad clientele. So whether you are looking to sell or let out your property, or wanting to find one to rent or buy, Northwood St Albans is right here ready to help you. Our property sale expertise ensures you get the best results, with our award-winning service ensuring you are supported at every stage.

Our team

St Albans Office

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure