Northwood is an outstanding estate agency. The process was easy and straightforward. Most of the time, we tenants go through a lot, which can be overwhelming, so all the help is highly appreciated. Our agent Lenka Cechova is trustworthy and reliable, which is the best guarantee you could ask for. Trust Northwood and let go...your next home is waiting for you.

The Northwood team were incredible helpful and efficient when working with us for viewings, progressing through tenancy agreement, and then supporting us with post-move questions. Callum was our primary contact and was not only professional, but very willing to help. He made a very positive impression in that he always acknowledged any queries, told us how he was processing them, and was quick to call or email the answers. Thanks to Callum, Elizabeth, and no doubt others on the Northwood team, we've been able to move without hiccup and arrange some repairs & service installations very rapidly. We are extremely happy to be in our new home, comfortably and quickly. We're delighted to recommend Northwood (and Callum directly) for their helpfulness, an easy to follow process, and an overall gold-star service.

We just moved to the UK and we have rent our place through Northwood. The experience is very good in terms of the property quality, the staff efficiency and proactivity. Our estate agent, Callum, is very helpful throughout the rent process and has helped us greatly in checking in to the property and checking the inventory of the house. Hopefully we can continue to rent with Northwood in St. Albans

Northwood have provided me with exceptional service and I would highly recommend anyone wanting to let out their property. The team are professional and manage all aspects of the tenants requirements whilst keeping LL informed all the way. Thank you to all the team at St Alban's branch for your hard work!

I’ve finally found my new home with the help of Northwood St. Albans. The process was smooth thanks to the highly professional and very helpful team of Northwood. No questions left unanswered and problems unsolved. Renting and moving can be very stressful at times but their excellent customer care gives reassurance that everything will be ok. Thank you team Northwood, and a big thank you to Sam, Callum and Claire for all your patience and help.

Bought our first house through Northwood and had a great experience! Alex, our sales director, is a genuinely nice guy and was super helpful throughout the process. Really impressed with the service as I've previously only had bad experiences with estate agents. Would definitely recommend!

Recently moved into a property with my family through Northwood. Callum was our main point of contact who was very friendly, informative and updated us throughout the whole process. I would definitely recommend Northwood in the future. :)

I had the best experience recently whilst trying to rent my own place in St Albans. I met one of the agents Lenka on my first viewing, and she was so knowledgable of the property and the area and had such a professional manner. But she was also very kind and friendly and I felt I could trust her straight away. I then went on to have some more viewings, but eventually had my last viewing with Lenka again at what is now my new home! It’s the absolute perfect fit for me and I’m so happy. It was quite a quick turnaround from my offer being accepted to my move in date, but Lenka handled everything like it was effortless and kept me completely in the loop. The day I moved in I was so happy as it’s the first time I’ve moved into a new rented home where there were no issues at all - nothing needed fixing, everything was clean, I had all the keys and information I needed. Can’t recommend Northwood / Lenka enough!

This is not the first time I'm renting a flat in the UK and my experience so far was very disappointing: before you pay the agents are very helpful and sympathetic, but right after they disappear completely. With the Northwood I had a completely different experience: the viewing was right on time, the agent answered all our questions, we put an offer right away and in a couple of days the agent (Lenka) came back to us and told us that our offer was accepted. All the paperwork was done, all questions answered before the check in. The check in was done on a very professional level: everything was explained, the tour was made. Even very nice little detail: the check in report is online app where you can upload your photos and comments. Great experience, highly recommend!

Renting with Northwood was a smooth and excellent one. They prioritise agreements and appointments and they were able to get back to us promptly when our offer was accepted. They made the whole process seamless and I like the fact that they left no stone unturned. Samuel Jeffries was my lettings negotiator and he kept me informed all through the process of renting up to moving in, top guy I must say. I hope I have a wonderful time being a tenant with them and hopefully we become a landlord with them in due time.