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Balgores

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Sold my house with Balgores SWF - everyone was always happy to help and we push things with other parties as you would expect.

Reply from agent

Good afternoon, Thank you for the review. We are glad to hear that you found the South Woodham Ferrers branch so helpful. We will be sure to pass on your feedback. Best wishes, Balgores – South Woodham Ferrers

4.00 /5

Greg was an helpful estate agent.

4.00 /5

We used them for the sale of the house. Michael gave a good pitch to acquire the business but we had to stop the sale due the circumstance change and not hitting the expected target. …

4.00 /5

I would certainly recommend Balgores Estate Agents in South Woodham Ferrers. Moving house during the COVID restrictions has been a challenge. My house went on the market January 2020 with a different agent and response was very poor. …

4.00 /5

Marie has always been extremely helpful during the all phases of the sale from initial contact to marketing of the house and then final sale of the property. In all of this she has kept me fully informed and always endeavoured to progress the sale for both buyer and seller to ensure the process went as smoothly as possible. In all the dealings I have had with Marie she has always been very professional and cheerful making me feel as a valued customer not just a number on a spread sheet. When ever I have had contact with the any branch staff member they have always delivered as promised and kept me up to date on all aspects of the sale with good advice on how to best market the property. Without hesitation I believe that I have received good value for the fees spent and would recommend them as by far the best local estate agents dealing with property in the area. The fees are steeper than other agents in the town. the difference is that Balgores have been prepared to work for the money and as such they have been good value for the money.

2.00 /5

Unprofessional- overall bad service as a buyer

1.00 /5

Spoke to someone on the phone to try and book in a viewing on a property - the guy wouldn't even let me go and view the property because I wasn't sure on my move out dates. I asked if I could just see it before I firmed anything up and he said no - which I think is just him being lazy. Really rude and just poor service.

Reply from agent

Thank you for your feedback. We're sorry to hear you were disappointed with your experience. Unfortunately, there was a two-month difference between the property's available move-in date and the move date you were able to provide. As the landlord required a tenant who could move within the property's availability, we were unable to arrange a viewing knowing the dates were not compatible. We understand this may have been frustrating, however, this decision was based solely on the significant difference in move-in dates and not a reluctance to assist. We also offered to register your details and help you find alternative properties that would better match your expected moving timeframe. We wish you every success with your property search and would be happy to assist you with any suitable properties that become available. Charlotte Ebdon, Office Manager

1.00 /5

We were looking for a home to rent in the downtown reading area, and chose to schedule a viewing for a property being let by Winkworth. The agent who showed up was rude and knew absolutely nothing about the property. The property itself was in complete disrepair, which was absolutely not shown properly in the photos or the virtual walkthrough posted online. We drove from Salisbury for the viewing and it was a complete waste of our time. Avoid this agency unless you really enjoy being lied to.

Reply from agent

Hi Caroline, We are very sorry to see this 1 star review and we are keen to see where specifically we have gone wrong. Your feedback is important to us, and we genuinely regret that we didn't meet your expectations. We always strive to provide excellent service and we take all feedback seriously as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your specific concerns in more detail and understand where we went wrong. Please contact me directly at cebdon@winkworth.co.uk so we can properly address the issues you've raised. Sincerely, Charlotte Ebdon- Office Manager

1.00 /5

Rubbish like any british letting agency. The process is always the same: 1) Advertise an overpriced "ruin" known as room or flat nowadays though edited pictures to make it look better than it is. 2)During the viewing dont forget to lie and conceal important information from the tenant. Remember they dont give a damn about you, they just want your money. 3) After the contract is secured make sure to ask for a couple of months rent in advance as a deposit. Yes people renting nowadays dont want a roof on their head. Deep down they want to vandalize your property. You got us!!! 4) Should any issues arise make sure to take a couple of weeks to reply. In the event that someone insists about a repair in the rented "ruin" make sure to use your super powers! SECTION 21 EVICTION notice. Why? Because you dared to ask for some decency in your "ruin". NOPE. You dont matter my friend. But your pocket does. 5)Make sure to deliver the final blow! Keep the whole deposit by blaming the tenant for everything that is wrong inside the "ruin". After all it your reward for your "hard work". 6) Last step. While the tenant is trying to move out make sure to harass them and stress them as much as possible. Once they are out of the "ruin" re- advertise the "ruin" BUT dont forget to list at least 200£ more expensive. After all the more its "value" increases so do the chances for it to collapse. BRAVO!

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Address

5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ, UK, CM3

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