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M & P Estates

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent Service

Reply from agent

Thank you so much for your 5-star review! We're thrilled to hear that you experienced excellent service with us. Our team is dedicated to providing top-notch assistance, and it's wonderful to know we've met your expectations. We look forward to continuing to serve you in the future. Your satisfaction is our highest priority! Warm regards

5.00 /5

Many thanks to Paul and his team at M&P South Ockendon office for helping us advertise our parents property for sale. Paul is extremely professional, easy to talk to and get along with. Nothing was too much trouble. Even though we found a buyer ourselves in the end, we used their expertise in negotiating and finalising the sale. We all hit a lot of brick walls throughout the transaction but we all persevered together and the sale all went through in the end. I would not hesitate to recommend M&P Estate Agents in South Ockendon. Messages were always passed on through the office and whoever I spoke with was always of a friendly nature and had a professional manner. Paul would always call back as soon as he was available, ready and willing to listen, help, and advise. Thank you again to you all.

Reply from agent

Thank you so much for your kind words and for taking the time to share your experience with MP Estates South Ockendon. It was our pleasure to assist you with the sale of your parents' property. Paul and the team work hard to ensure the process is as smooth and stress-free as possible, so it’s wonderful to hear that you found our service professional and approachable.

5.00 /5

M&P Estate are very efficient at what they do. Thank you so much for taking good care of us.🥰 …

Reply from agent

Hi Rose Thank you so much for your kind words and for sharing your positive experience! We’re so glad to hear that you found our team efficient and felt well taken care of. 😊 It’s always our goal to provide exceptional service and support to our clients, and feedback like yours truly means a lot to us. We appreciate your trust in M&P Estates and are here for any of your future property needs. Wishing you and your family all the best! Warm regards, Paul

5.00 /5
Reply from agent

We are pleased to see you had a positive experience with us. We pride ourselves on the professional service we provide and strive to ensure our customers receive the best quality service from our estate agency

5.00 /5

Professional, courteous service from the beginning to end of the house sale process. I was continually kept informed of progress from viewings to completion. Thank you Paul, Hannah and Victoria for an amazing service.

Reply from agent

Hi Edward, Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you had a positive experience with our team and that you found our service to be professional and courteous from start to finish. It was our pleasure to keep you well-informed throughout the house sale process and to ensure everything went smoothly. Hannah, and Victoria will be thrilled to know their efforts made such a difference in your experience. We greatly appreciate your trust in us and wish you all the best. If you ever need assistance in the future or have any property-related questions, don’t hesitate to reach out. Warmest regards, Paul

5.00 /5
Reply from agent

We are pleased to see you had a positive experience with us. We pride ourselves on the professional service we provide and strive to ensure our customers receive the best quality service from our estate agency

5.00 /5

Just want to say thanks to Hannah, Victoria, Troy and Paul the managing director, as a matter of fact, the entire team. Incredibly communicative, professional, caring and certainly gave attention to details surrounding our circumstances. Just amazing! They put us first, its never about them, it’s always about us. My husband and I are truly pleased and appreciative. Our sale needed to be expedited without trading off the value and M&P ensured this for us. Paul, the managing director, visited my home, explained the options, made promises and over delivered on his promises. Fantastic! We had to get a new home with limited budget on a tight timescale and the team worked professionally with our solicitor to ensure that both our sales and purchase went through smoothly. We were kept informed throughout the process and Paul, the managing director was so understanding of our situation and ensured that the team fully understood the urgency as well. They were incredibly amazing to work with, a very happy team who were passionate about not just the job but went the extra mile to support us. Once again, a huge thanks to the team. Highly recommended. We are extremely happy that we went ahead with M&P Estates from the others that gave us quotes. Excellent fees, excellent service with high standards and professionalism. We got exactly what we paid for with an impressive turn around period. Thank you M&P Estates for a service well delivered.

Reply from agent

Thank you so much for taking the time to leave such a thoughtful and detailed review. On behalf of Hannah, Victoria, Troy, and myself, as well as the entire team at M&P Estates, we’re absolutely thrilled to hear about your positive experience with us. It was truly our pleasure to assist you, and we’re glad that we could meet your needs, particularly given the urgency of your situation. We always strive to go the extra mile for our clients, so it’s incredibly rewarding to know that you felt supported throughout the process. Your kind words about our professionalism, attention to detail, and commitment to putting you first mean the world to us. We’re especially happy to hear that we exceeded your expectations and were able to deliver on the promises made. The entire team worked hard to ensure your sale and purchase went smoothly, and we're grateful for the trust you placed in us during this important time. Thank you once again for choosing M&P Estates, and for your heartfelt recommendation. We wish you all the best in your new home and look forward to working with you again in the future if the opportunity arises! Warm regards, Paul & the M&P Estates Team

5.00 /5

Outstanding Service from a Trusted Local Estate Agent M&P Estates. We recently had the pleasure of working with M&P Estates, South Ockendon for the sale of our home in South Ockendon. This was not our first experience with Mr. Paul, as we had also purchased this property through them 10 years ago. Their consistent excellence over the years is truly commendable and their knowledge and expertise of Ockendon and surrounding area is unmatchable to any other estate agents. From the initial consultation to the final sale, M&P Estates demonstrated exceptional professionalism, expertise, and dedication. Their deep understanding of the local market and personalized approach made the entire process seamless and stress-free. They provided invaluable advice and support at every stage, ensuring we were well-informed. What sets M&P Estates apart is their unwavering commitment to their clients. Their sales team, especially Miss Hannah and Miss Victoria, are amazingly talented and helped seal the deal. They went above and beyond to market our property effectively, resulting in a swift and successful sale. Their communication was impeccable, keeping us updated with regular progress reports and promptly addressing any queries we had. We are incredibly grateful for the outstanding service provided by Mr. Paul Tobias, Hannah, and Victoria. Their integrity, reliability, and customer-focused approach make them a standout in the industry. We highly recommend M&P Estates to anyone looking to buy or sell property in South Ockendon or the surrounding area. They are truly a trusted partner in real estate. Thank you, M&P Estates and the whole team, for making our selling experience so positive and memorable.

Reply from agent

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with us again after 10 years. Your kind words about our team’s dedication and local expertise mean the world to us. We're thrilled to have made your selling journey seamless and successful!

5.00 /5

M&P estate agency is a family run business who are professional, caring, and have such great customer service skills. My estate agent was Hannah who went above and beyond to ensure the sale of my property went through and provided reassurance along the whole way. I would highly recommend this estate agency to anyone, as they provide a much better service then the likes of your main stream estate agencies.

Reply from agent

Dear Jessica, Thank you immensely for your glowing review! We're thrilled to hear about your positive experience with Hannah and the team. At M&P, we pride ourselves on delivering a personal touch and exceptional service. It's our pleasure to support our clients throughout their property journey. We're grateful for your recommendation and look forward to assisting you, your friends, and family in the future

5.00 /5
16.08.2024

Excellent customer service and communication

Reply from agent

Thank you for your kind words, Ruth! We're thrilled to hear that you had an excellent experience with our customer service and communication. Your feedback is greatly appreciated.

Contact details
Sales Phone:

01708 851 999

Sales Email:

info@mpestates.co.uk

Lettings Phone:

01708 851 999

Lettings Email:

info@mpestates.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 17:00
Address

111 Daiglen Drive, South Ockendon, Essex, RM15 5EH, Southeast, UK, RM15

About

If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Our team

Paul Tobias-Gibbins

Rachel Thomas

Felicity Hall

Sarah Tobias-Gibbins

Lettings Manager

charlie brewster

Association of Residential Letting Agents
Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available