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M & P Estates

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I had an outstanding experience selling my house with this estate agent specialy with Hannah Tobias-Gibbins . From the first valuation to completion, they were professional, proactive, and incredibly supportive. Their communication was excellent--always quick to respond and happy to explain each step. They marketed the property brilliantly and secured a strong offer within few weeks. I couldn't have asked for a smoother process. Highly recommended..

5.00 /5

From the very beginning, Hanna has been absolutely amazing. She was always willing to help, quick to get the information we needed, and consistently responsive. Her problem‑solving skills and dedication made the whole process smooth and stress‑free. Hanna kept us updated at every stage, and even took the time to show us around the property twice, knowing how interested I was. She was professional yet personable, and her thoughtful gesture of sending a lovely pack with chocolates was the perfect finishing touch. A truly lovely lady who goes above and beyond for her clients. Thank you so much, Hanna — and thanks also to Paul for his support throughout.

Reply from agent

Dear Khaled, Thank you for your wonderful review! We are thrilled to hear that Hannah provided such exceptional service and made your experience smooth and enjoyable. Your kind words about her professionalism and thoughtfulness truly reflect her dedication to our clients. We appreciate your recognition of both Hannah's and Paul’s efforts. If you need further assistance in the future, please don’t hesitate to reach out

5.00 /5

Elise and Hannah were always available to help and done a great job from start to finish. Thank you for making the process easy!

5.00 /5

We recently bought our first home through M&P and had the absolute pleasure of working with Hannah. From start to finish, she was incredibly proactive and always one step ahead. As first-time buyers, we were often overwhelmed by the process, but Hannah made everything so much easier with her kindness, patience, and understanding. She communicated with us at every stage, always following up and making sure we knew exactly where we stood. Thanks to her, we never felt left in the dark — she gave us real peace of mind throughout. Honestly, without Hannah’s support it would have been a very difficult and stressful experience. Instead, she guided us through with professionalism and genuine care. We can’t thank her enough and would highly recommend Hannah and the team at M&P to anyone looking to buy or sell a home!

Reply from agent

Thank you so much for your lovely review. It truly means a lot to me to know that I was able to help make your first home purchase a smoother and more positive experience. Buying your first property can feel overwhelming at times, so I’m really pleased that my support gave you peace of mind and helped you feel confident along the way. It was an absolute pleasure working with you both, and I’m so excited for you as you start this new chapter in your new home. Wishing you every happiness for the future, and please don’t hesitate to reach out if I can ever help again. And of course, if any of your friends or family are thinking about moving, I’d love to help guide them, too. Kind regards, Hannah M&P Estates

5.00 /5

I received an excellent service from M&P. They were friendly and professional. I always felt they were working hard for me. I wouldn’t hesitate to use them again or recommend them to friends and family.

Reply from agent

Thank you so much, Tina, for taking the time to share your kind words. We’re delighted to hear that you felt supported and well looked after throughout the process. Our team always strives to combine professionalism with a friendly approach, so it’s wonderful to know this came across. We truly appreciate your recommendation and would be more than happy to assist you, your friends, or family in the future. Warm regards, The Team at M&P Estates

5.00 /5

Oddly enough we didn't actually use them as our estate agent, they were the agent for the property we were buying and we have been so impressed with how helpful they were in moving along stalled progress at the bottom of the chain we wanted to leave a review. We would definitely use them in future seeing how proactively they advocate for their customers. Hannah was exceptional!

Reply from agent

Dear Alice Page, Thank you immensely for your kind words and 5-star review. We're thrilled to hear about your positive experience with Hannah and our proactive service. Our aim is always to facilitate a smooth process for all parties involved. We look forward to the opportunity to work with you in the future. Your recommendation is the highest compliment we could receive. Many thanks

5.00 /5

Fantastic Service from Start to Finish! A huge thank you to Team M&P for making the whole journey — from the very first viewing to receiving the keys — smooth and stress-free. Your professionalism and dedication really stood out. A special mention to Paul for his valuable advice and for tirelessly chasing the solicitors to speed up the process. I truly appreciate all your hard work and support. Highly recommended!

Reply from agent

Dear Arifur Rahman, We're delighted to hear about your positive experience with us! Team M&P is thrilled to have provided you with seamless service and we're so grateful for your high recommendation. Paul and the rest of our team sincerely thank you for acknowledging their efforts. Your satisfaction is our top priority and we look forward to supporting you in any future property endeavors

5.00 /5

I'll say this from the start, if you want a team that will do absolute damnedest to help you get your next home then don't look any further. We had a chain that had one solicitor that kept holding things up and both Hannah and Paul even on days off kept pushing and chasing to get us to our new home. I would recommend. Thank you.

Reply from agent

Dear Terry, Thank you so much for your glowing review and the five-star rating! We're thrilled to hear that Hannah, Paul, and our team lived up to your expectations, working tirelessly to assist you in your home-buying journey. It's our pleasure to support our clients, even beyond the call of duty. Your recommendation is greatly appreciated

5.00 /5

Thank you to all the team at M&P. On the viewings, Victoria with her support in the photos and viewings. She provided feedback each time and followed our viewing ‘rules’ to viewers. On the sales process, Hannah was great in keeping us informed throughout, chasing solicitors and giving us advice throughout. Overall, everyone in M&P was friendly, quick to act and able to help out if Hannah was off, there was no need for us to go through millions of questions etc, they were all in the know which shows great communication in the team. We have sold a few times over the years and M&P had exceeded our expectations. Very happy we went with M&P, thank you guys.

Reply from agent

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re absolutely delighted to hear that your experience with M&P Estates exceeded your expectations. Victoria and Hannah will be so pleased to know that their efforts made such a positive difference, and it’s wonderful to hear that the whole team’s communication and support shone through. We pride ourselves on making the process as smooth as possible for our clients, and your kind words are a real testament to the team’s hard work. On behalf of everyone at M&P, thank you again for trusting us with your sale – we wish you all the very best in your next chapter!

5.00 /5

I recently completed the purchase of a property with the incredible support of Hannah at M&P Estates (South Ockendon branch), and I honestly cannot thank her enough for everything she did throughout the process. From the very first viewing to the moment I received the keys, Hannah was with me every step of the way—professional, knowledgeable, and genuinely committed to making the entire process smooth and stress-free. Her communication was outstanding, and she always kept me in the loop. I wanted a fast-conveyancing process and Hannah was really instrumental in pushing the process forward by calling and pushing solicitors when needed. Thanks to her, we completed in time. If you're looking to buy in the South Ockendon area, we wholeheartedly recommend M&P Estates and their absolute star Hannah !

Reply from agent

Hi Martha, Thank you for your glowing review! We're thrilled Hannah provided you with an exceptional property purchasing experience. Her dedication is a true reflection of M&P Estates' commitment to service excellence. We appreciate your recommendation and look forward to assisting others in the South Ockendon area. Welcome to your new home! Best wishes, The Team at M&P Estates

Contact details
Sales Phone:

01708 851 999

Sales Email:

info@mpestates.co.uk

Lettings Phone:

01708 851 999

Lettings Email:

info@mpestates.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 17:00
Address

111 Daiglen Drive, South Ockendon, Essex, RM15 5EH, Southeast, UK, RM15

About

If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Our team

Paul Tobias-Gibbins

Rachel Thomas

Felicity Hall

Sarah Tobias-Gibbins

Lettings Manager

charlie brewster

Association of Residential Letting Agents
Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available