We have bought three houses in the past with other estate agents no problems. We were told as buyers that the sellers were not accepting any higher offers because they liked the family they were selling too and would not let us make a higher offer, we found this strange. So we contacted the owners directly and they said they would consider higher offers. That was the first lie by move revolution Haywards Heath. Then the owners got in contact with us to see if the estate agent had contacted us. We had received no communication from move revolution and all previous communication had been by phone prior. The sellers got the agents to call us and the second lie they told us was that they had accidentally put our email address in incorrectly. But we know this not to be true as when you send an email to a incorrect address you get a notification email to say it has not been delivered. They undervalued our own property by £25,000 as we had two further valuations from local established agents. I wouldn't touch this agency with a barge pole to buy or sell. They give good agency's a bad name.

My flat keys stuck in the office and cannot even get them, even I rented my flat out with a different sources platform.. and they didn't even get back to me to give me my own keys.. what a joke..

The estate agent who showed us the property we ended up buying told lies throughout the viewing. He was incredibly pushy to the point where we almost backed out of the sale. If we didn't really like the place we probably would have. We voiced our concerns about an issue that was brought up in the survey. Initially we got the brush off then they via the seller gave us false reassurances that there was no issue. On completion we found we were correct and we were left with no heating in the middle of winter and a plumber bill to fix it after Christmas. I honestly don't know how some people sleep at night. We certainly wouldn't use them to sell our property and if we had a choice we wouldn't have bought from them either. Their offices look like they're ready to pack up and run at any point but we didn't see that until we picked up our keys.

The estate agent who showed us the property we ended up buying told lies throughout the viewing. He was incredibly pushy to the point where we almost backed out of the sale. If we didn't really like the place we probably would have. We voiced our concerns about an issue that was brought up in the survey. Initially we got the brush off then they via the seller gave us false reassurances that there was no issue. On completion we found we were correct and we were left with no heating in the middle of winter and a plumber bill to fix it after Christmas. I honestly don't know how some people sleep at night. We certainly wouldn't use them to sell our property and if we had a choice we wouldn't have bought from them either. Their offices look like they're ready to pack up and run at any point but we didn't see that until we picked up our keys.

My flat keys stuck in the office and cannot even get them, even I rented my flat out with a different sources platform.. and they didn't even get back to me to give me my own keys.. what a joke..

The estate agent who showed us the property we ended up buying told lies throughout the viewing. He was incredibly pushy to the point where we almost backed out of the sale. If we didn't really like the place we probably would have. We voiced our concerns about an issue that was brought up in the survey. Initially we got the brush off then they via the seller gave us false reassurances that there was no issue. On completion we found we were correct and we were left with no heating in the middle of winter and a plumber bill to fix it after Christmas. I honestly don't know how some people sleep at night. We certainly wouldn't use them to sell our property and if we had a choice we wouldn't have bought from them either. Their offices look like they're ready to pack up and run at any point but we didn't see that until we picked up our keys.

Managing agents should manage. This team arranged meetings and never arrived at the agreed time forgot and when we had to do the checkout, they forgot. So having taken leave to do it, I found myself waiting all morning. When I needed a photo of the electricity meter after the checkout, the person was in the office but as soon as they heard it was me, they got mysteriously busy so could not take my call, on several occasions. I also had to remind them when my contract was up and ask them which account I must pay the rent to...surely that is the managing agents job!

Poor service. For 3 months we have a window that doesn't close meaning water floods in whenever it's windy and it's constantly cold. No updates, constantly having to chase. We currently have cling film tapped over to help protect the landlords apartment from water damage from the rain. Personally, if you're looking to let out your investment property I would go elsewhere.

Don’t recommend this agency as they have miss represented a property that I wanted to purchase.