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Northwood - Solihull

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
11.08.2021
My husband and I have rented

My husband and I have rented from Northwood and had such a great experience. Any problem, even small, someone would come out to fix it right away. Even throughout lockdown, they kept professional and prompt responses. Really recommend and felt well looked after. From start to finish, we had an amazing experience. It was so reassuring having professional and friendly service!

5.00 /5

Very friendly service from all the team

5.00 /5

As a tenant, I was pleased with the service of Northwood from A to Z. No hidden fees, everything is clear. They are professional and reactive!

5.00 /5

Helpful frendly staff

5.00 /5

We have used Northwood Solihull for almost 10 years as a landlord on the guaranteed rent scheme. The team at Northwood Solihull are absolutely fantastic and I can't recommend them enough to anyone looking to buy, sell or rent.

5.00 /5
08.01.2016
Always prompt, helpful,

Always prompt, helpful, friendly and positive response to all our enquires and issues on the property we we buying! Would definitely recommend and use in the future if needed!

5.00 /5
05.01.2016
We have rented through

We have rented through previous agents before and our experience with Northwood Solihull by far has been the best experiece. Really professional and extremely helpful. We felt valued and important as a customer who was buying a home. We would definitely consider Northwood as an agent to manage a home we owned and chose to rent out someday. Thank you so much

review by Kyle 05.01.2016
4.00 /5

Professional compare to other agents.

4.00 /5

Great lettings team

1.00 /5

If I could give 0 stars I would. So many issues that should not happen. Nothing ever gets better. Nothing has got better. Northwood Solihull have totally failed to manage my property. Checks on the state of the property and checkouts when tenants leave have been full of expensive omissions. It’s like the Director walks around with his eyes closed. They have been dishonest to tenants and myself as landlord. They said that the house would be cleaned. It was not cleaned and yet funds will have been taken off tenants. They lost my door key and this presents a serious security issue for my house. My advice for landlords and tenants is go elsewhere. It cannot be worse than here.

Reply from agent

Hi Isla I am very sorry about the experience that you have had. I had video'd everything in the property and i took over 200 photos of the property. I told you as soon as the tenants had left, how sorry I was about the condition the property was left in by the tenant. I wish you well in your future letting of your property.

Contact details
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Address

115 Stratford Road, Solihull, B90 3ND, UK

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Solihull Office

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