Helpful frendly staff

We have used Northwood Solihull for almost 10 years as a landlord on the guaranteed rent scheme. The team at Northwood Solihull are absolutely fantastic and I can't recommend them enough to anyone looking to buy, sell or rent.

Professional compare to other agents.

Great lettings team

If I could give 0 stars I would. So many issues that should not happen. Nothing ever gets better. Nothing has got better. Northwood Solihull have totally failed to manage my property. Checks on the state of the property and checkouts when tenants leave have been full of expensive omissions. It’s like the Director walks around with his eyes closed. They have been dishonest to tenants and myself as landlord. They said that the house would be cleaned. It was not cleaned and yet funds will have been taken off tenants. They lost my door key and this presents a serious security issue for my house. My advice for landlords and tenants is go elsewhere. It cannot be worse than here.

Tried to make an appointment to view a property. Spoke to someone without any customer service skills. Was told I’d be receiving an email with the details. It didn’t arrive. Then telephoned to chase it up only to be told I’d been left a message as well that the property had been let!! Incompetent and hopeless.

Looks like my original comment has been deleted. Treated horrifically by Brian dodd. Do not use this for renting…. You won’t hear the end of it.

Tried to make an appointment to view a property. Spoke to someone without any customer service skills. Was told I’d be receiving an email with the details. … More

Stayed with them for 5 years but they sided with the landlord and kept most of my deposit even though I had the whole property cleaned before moving out. Also had it inspected on regular basis from Northwood. Will never deal with them again.