Katie was very helpful in answering my questions quickly and assisiting with the application process.

Good customer service

Great customer support. Much appreciate for the swift response.

Supportive and helpful … it is always nice to have companies like this on the market

From a tenant's perspective, the service is great: simple and easy to use, with a handy in-built chat option to get support. My queries were responded to and issues resolved very promptly.

I am tenant and Homeppl are managing my referencing application process on behalf of my new renting. The form completion through their portal was very intuitive, clear and easy to use, which has translated into a very quick and smooth one! After submitting my application, one of my referees noticed a mismatch between their information and the one I proided. It has taken less than 12h for the issue to be sorted and amended by using the chat option on the Homeppl website: the bot directed my query to the right person, and Georgia was fantastic in addressing my issue and sorting it out in a few minutes –thank you! Very efficient, highly recommended (: