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The Frost Partnership - Slough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Initially we found that Frost were very difficult to get hold of and communication was poor, however since Tegan Ellis took over the role of our property management the communication has been much better. She has gone above and beyond for us and kept us in the loop with everything. Thanks ever so much for all of your hard work Tegan.

3.00 /5
Reply from agent

We value feedback but have no record of any contact from yourself with our Slough office and would be grateful if you could contact us to clarify your review. Alternatively please remove your review as it negatively impacts our Google rating as a business.

3.00 /5
17.03.2017

Just wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus Great contact from start to finish !!! Would definetly use again

Reply from agent

Hi Dave, Many thanks for taking the time to write this super review. We'll pass your message on to Nicola and the rest of the Windsor team. Best wishes to you and enjoy your new home ????

2.00 /5

they are terrible agents not bother3d with serious issues with prowrty. keep passing back to landlord who isn't interested. would go through them get nothing for your money!!

1.00 /5

I will stay this is most bad letting agency. Stay away from these unhelpful people as they are only after their own commission, and do not provide any services to people.

Reply from agent

We take all feedback seriously and we would like to look into this. However, we do not have any contact details for you. We would be grateful if you could email your contact information and details of the issues you would like to discuss to marketing@frostweb.co.uk and a manager will contact you. If however you have submitted this review in error, please remove it as this negatively affects our business. Kind regards

1.00 /5

Will constantly spam you, despite the landlord no longer living at our address for 5+ years, they keep sending weekly spam mail asking for new properties - from Jevan Bath. I have asked multiple times for it to be updated.

Reply from agent

Hi Alec - we are keen to resolve this for you as soon as possible. Please can you message marketing@frostweb.co.uk with the best contact number for you and our Lettings Director will call you to ensure this matter is resolved. Many thanks.

1.00 /5

I received a call from Harjivan yesterday confirming that the property was mine and that I just needed to put down the holding deposit. I explained that I was at work and could not make the payment immediately. I was reassured that this was …

Reply from agent

Hi Cherie - We are sorry that you lost out on the property. We have a process in place which is clearly stated in the tenants’ advisory notes which you were sent, stating that putting a holding deposit down secures a property for you. … More

1.00 /5

Moving in was absolutely fine and I had no issues at all. Unfortunately, moving out was a completely different experience. They tried to deduct as much as they possibly could from my deposit, charging extremely high prices for things that …

Reply from agent

Thank you for taking the time to write this review. We use independent professional inventory clerks and the Tenancy Deposit Scheme to ensure the whole process is transparent and fair. … More

1.00 /5

As a landlord, I approached Frost with the intention of letting out one of my properties, believing they had a solid reputation in the area. Unfortunately, my experience was completely soured by the unprofessional conduct of Pooja Shah from …

Reply from agent

Hi Asha - We take all feedback seriously and we would like to look into this further. However, we do not have any record of contact with our Slough office and therefore have no contact details for you. … More

1.00 /5

Avoid them at all cost. Multiple issues in the flat took ages to resolve and they withheld a large chunk of my deposit for faults that were already present when i moved in.

Reply from agent

Thank you for your review, we do take all reviews seriously. In line with the government guidelines we use professional inventory clerks and the TDS. We are sorry that you are unhappy with their findings. … More

Contact details
Sales Phone:

01753 820000

Lettings Phone:

01753 820000

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

7 Mackenzie Street, Slough, Berkshire, SL1 1XQ, South East, UK, SL1

Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure