We purchased a property from Rafferty and Pickard and right from our first viewing in the summer to completion in December they have provided outstanding customer service. They liaised closely with us throughout offering additional advice such as window companies, plumbers, plasterers that we after. They were very accessible, responsive, and super knowledgable about the house, its history, and the local area. During our initial viewings Paul made us feel very comfortable and offered lots of advice. Throughout the exchange and completion process when there were complications further down the chain, John took the bull by the horns and got everyone aligned to get the chain over the line. Without his direction and mediation, the chain would have probably collapsed. Rafferty and Pickard are a superior estate agent who deserve tremendous credit for the work that they do. Thank you both again for doing such an amazing job.