We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Mackay Property

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Mackay Property are the best agents around . They are a family run business that really do put there clients first above anything . Our sale took some time to go through yet Mackays supported us and kept us updated with friendly advice all the way. Michael Brett has been the most professional young man with daily emails ,texts and calls to update me when at times things were uncertain . I really can not reccomend this company enough and we will be using them again verry soon 😁😁

Reply from agent

Hi Amanda, Thank you so much for your review. We loved helping you sell your home and we wish you all the best for the next chapter of your lives. Thank you again for allowing us to sell your home.

5.00 /5

I live abroad and wanted to purchase a flat for investment. The staff at Mackay visited some local flats, took photos between us we chose a suitable one. It was an excellent choice! After they had organised a few necessary repairs, tenants were quickly found. The rental department handled the tenancy agreement, inventory, referencing, etc., quickly and efficiently. The highly efficient staff managed the property for me, collecting the rent and sending monthly statements, as well as conducting quarterly inspections and sending photos and reports. Due to an unexpected change of circumstances, I decided reluctantly to sell the flat. I spoke to Adam in early January and the sales team started to handle the marketing. I asked him to try to find an investment buyer rather than put the tenants out of their home. An investment buyer was found in less than 4 weeks, so it meant the tenants could stay. Michael Brett handled the sale, occasionally assisted by Paul Johnstone, and the sale went through from start to completion within 6 weeks! Everyone I dealt with, both in the rental and sales departments, were always helpful, and polite, worked hard and gave their best attention at all times. I can’t commend the Mackay’s team, highly enough and will definitely contact them in the future when I want to purchase another property in the area .

Reply from agent

Thank you so much for your positive comments. We were glad to help.

5.00 /5

I wouldn't hesitate to recommend Mackay. They were quick to respond and always sorted any issue that I may have had. I recently moved out and they made it quick, easy and completely stress free under the circumstances, particularly Rachel who was/is a star. Gill is also lovely. If I am in the market to rent again I will certainly be using Mackay.

Reply from agent

Thank you so much for your feedback. We wish you all the best for the future and hope we deal with you again at some time in renting or buying or selling.

5.00 /5

We have been using Mackay to manage our rental property since we purchased it through their office three years ago and have been very happy with the service provided. The fee we pay is fantastic value for the peace of mind provided by having such a professional team look after our property and tenants. Knowing that the ever-changing rules and regulations are being addressed is very reassuring to me. Rent is usually paid to our bank account promptly and any issues with the property have been dealt with in a timely manner. Earlier this year our tenants gave notice, we wanted to use this as an opportunity to carry out some maintenance and update the property. The team at Mackay were so helpful giving advice on what would benefit the property most. They were able to recommend a tradesman and liaised with him to get the work completed whilst finding us new tenants. The property was only vacant for about three weeks as our lovely new tenants moved in as soon as the work was completed. I would be happy to recommend Mackay to other landlords.

Reply from agent

Thank you for your amazing words. We love to help our clients and it’s great to get such positive feedback Adam and Team Mackay Property

5.00 /5

Our lovely estate agent Rachel and her manager Gill helped me, my partner and our daughter find a beautiful first home. Everyone at Mackay is so helpful and really goes the extra mile to make sure you’re happy, best estate agency!

Reply from agent

Thank you so much. We are always striving to improve our service and want our customer experience to impress. Hope we can help you on more home moves in the future

5.00 /5

I've been renting with Mackay for the last 6 years... They have looked after me well during this time, dealing with any issues quickly and efficiently. Rachel has been my contact over the last year or so, she has been very friendly and helpful throughout. I would definitely recommend this Agent for renting property.

Reply from agent

Hi Simon You have always been fantastic to deal with. Thanks for your kinds words Adam and the team

5.00 /5

We met Adam from Mackay Property when viewing a house that we later decided wasn't quite right for us. We explained what we were looking for and Adam said he knew of a house (not yet on the market) that would be perfect for us. Adam sent us through all the details while we were on our honeymoon and not only arranged for us to be the first people to view the house when we got back but also accommodated our request to see it *again* later on the same day! Their knowledge of the local market and understanding their clients needs is excellent. 5 years later and we are very happy in our home. Mackay Property also sold our old home and they were extremely good at marketing it, managing the offers process, the chain and keeping us updated throughout. I would have no hesitation in recommending Mackay Property to anyone looking for an estate agent with excellent knowledge of the local market.

Reply from agent

Hi Adam, Thank you for the review! It was a pleasure working with you.

5.00 /5

An amazingly positive experience from start to finish! i have dealt with a lot of estate agents over the years but Mackay Property really stand out as exceptional! The others could learn a lot from them. The regular, thorough and accurate communication throughout the process has been a real pleasure and made everything so smooth and stress free. I honestly cannot believe how easy Mackay Property have made things for me. To me the little things also really do matter so when Rachel took the time to speak with my young children about what they would like from their new home and ask about what their interests were, etc it made them feel included by the agent and lets be honest they are just as important as i am when it comes to making a decision about where we live. I wont be using another agent again - Mackay Property were professional, honest and reliable throughout and the added bonus was that they added the personal touch of knowing my children's names and taking the time to get to know us and what would suit our family. Thank you!!

Reply from agent

Great to hear such an amazing review.

5.00 /5

From the moment I first spoke to Chloe on the phone I really hoped this would be the estate agents to find us our home.. her professionalism and positive energy made the conversation so natural and left me feeling excited to work with this agency. At our viewings Ollie made it so easy and answered all our questions fully with such honestly which left us feeling very confident with them as a company. We then dealt with Paul who again continued the brilliant service and helped us get the place we wanted. I couldn’t recommend this agency enough, so far we have been more than happy with them and how they have dealt with every step. They are friendly, informative and make it all seem easy. Nothing is ever a problem for them and they go out of there way to help you. They really do seem to be more than just estate agents and I hope to continue working with them over the years to come. Thanks for everything Mackay!!

Reply from agent

Thank you for such a lovely review. We all love to help people move. We are so pleased you have been happy with our service.

5.00 /5

I purchased my flat through Mackay in 2018 and had a fantastic experience, so when I came to lease it earlier this year it was a no-brainer to go back to them. Rachel was fantastic and helped me through the leasing process which I'd never done before. No question was too stupid and they did everything they could to arrange viewings around my needs. Even now the property is let, they always reply to my emails straight away and are quick to resolve any queries that I have. I simply couldn't recommend them enough.

Reply from agent

Hi Tom Thank you so much for your kind words. We have loved helping you. Adam & Team Mackay Property

Contact details
Sales Phone:

01279 290 016

Opening hours

Unknown

Address

25 Bell Street, Sawbridgeworth, Hertfordshire, CM21 9AR, South East, UK, CM21

No about information available

Our team

No team information available

Guild of Professional Estate Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services

No marketing information available

No awards information available

No marketing information available

No awards information available